Summary
Overview
Work History
Skills
Timeline
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Damarcus Calhoun

Lakeland,FL

Summary

Skilled laborer with background in freight, stock, and material moving. Have experience in safely handling materials, operating equipment, and ensuring efficiency in warehouse settings. Strong organizational skills with ability to prioritize tasks effectively for smooth operations. Made impact by streamlining inventory processes, reducing turnaround time for loading and unloading shipments.

Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.

Hardworking professional with top-notch conflict resolution skills, proactive mentality, and in-depth understanding of industry. Bringing multiple years of experience and dedication to promoting loyalty. Adept understanding of methods for increasing revenue and enhancing company success.

Overview

7
7
years of professional experience

Work History

Manager

KFC Restaurant
San Antonio, Texas
07.2021 - 01.2024
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Conducted performance reviews for team members.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Provided leadership during times of organizational change or crisis situations.
  • Established processes to ensure efficient workflow throughout the organization.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.

Bounce House Associate

Polk city party rentals
Polk City, Florida
01.2021 - Current
  • Deliver party rentals to designated areas in a timely manner.
  • maintained and operated inflatable units, ensuring safety and cleanliness, and managing inventory

Setting up inflatables in the shop, wiping them down, vacuuming them out, prepping them to be rented out on a daily to weekly basis.

Loader

Rooms To Go Distribution Center
Lakeland , Fl
01.2019 - 06.2021
  • Performed daily maintenance checks on all material handling equipment used in the warehouse.
  • Maintained records of goods loaded and unloaded from vehicles.
  • Loaded and unloaded trucks with pallet jacks, forklifts, and other equipment.
  • Maintained a clean work area at all times by sweeping floors, wiping down surfaces.
  • Verified accuracy of shipments against invoices or orders.
  • Followed safety protocols when operating heavy machinery such as forklifts or pallet jacks.

Unloaded and Loaded

O’Reilly
Lakeland, FL
01.2018 - 03.2019
  • Communicated effectively with team members regarding shipment arrivals and departures.
  • Repaired damaged packages before storing them away.
  • Transported goods between storage areas utilizing wheeled carts or dollies safely and efficiently.
  • Disposed of cardboard boxes and other packaging materials properly.
  • Performed regular maintenance checks on equipment used during unloading process.
  • Sorted products into categories according to size, type, and color when necessary.
  • Identified potential hazards while working around machinery and equipment.

Skills

  • Loading and unloading
  • Organizational growth
  • Safety protocols
  • Sorting and stacking
  • Heavy lifting proficiency
  • Equipment operation
  • Mechanical maintenance
  • Workplace cleanliness
  • Packaging equipment
  • Packaging and labeling equipment
  • Quality control procedures
  • Shipping documentation
  • Warehouse safety protocols
  • Forklift operation
  • Efficient work pace
  • Proper lifting techniques
  • Package and pallet staging
  • Pallet jack operation
  • Material handling equipment
  • Inventory sorting
  • Site clearing
  • Complaint resolution
  • Customer service
  • Product and service solutions
  • Feedback collection
  • Problem-solving
  • Customer focused
  • Training and coaching
  • Staff management
  • Cash handling
  • Team building
  • Decision-making

Timeline

Manager

KFC Restaurant
07.2021 - 01.2024

Bounce House Associate

Polk city party rentals
01.2021 - Current

Loader

Rooms To Go Distribution Center
01.2019 - 06.2021

Unloaded and Loaded

O’Reilly
01.2018 - 03.2019
Damarcus Calhoun