Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Computer Program Skills
Timeline
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Damari Williams

Orlando,FL

Summary

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Recognized for exemplary customer service and team collaboration.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Operations Supervisor

Grifols Biomat USA
Orlando, FL
03.2020 - 08.2025
  • Performed venipuncture and monitored the plasmapheresis process to aid in the collection of quality plasma, and to ensure donor safety and satisfaction throughout the donation process. Conducted donor medical screenings to determine donation eligibility. And processed plasma pooling bottles by acquiring, packing, and shipping the necessary samples for testing.
  • Helped new hires achieve the necessary skills needed to carry out their job duties by providing detailed training on SOPs and good customer service.
  • Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
  • Assisted in the hiring process by conducting interviews and making recommendations for new hires.

Sales Representative

DialAmerica
Orlando, FL
09.2019 - 02.2020
  • Demonstrated negotiation and persuasive skills in order to achieve sales targets in satellite radio subscriptions.
  • Prepared and delivered appropriate presentations on products and services.

Lab Technician

University of Florida
Gainesville, FL
09.2016 - 02.2019
  • Helped prepare solutions and set up the necessary lab equipment needed for experiments for both BSC2010 and BSC2011.
  • Conducted daily laboratory maintenance, including cleaning and organizing.
  • Monitored and maintained laboratory equipment such as pipettes, centrifuges, and microscopes.

Data Entry Assistant

Pom Mri And Imaging Centers
Plantation, Florida
01.2015 - 06.2015
  • Handled patients' information with confidentiality and care under the HIPAA Privacy Rule.
  • Entered customer and account data into database systems, ensuring accuracy of information.

Education

Bachelor of Science - Biology

University of Central Florida
Orlando, FL
12-2025

Bachelor of Arts - Anthropology

University of Florida
Gainesville, FL
05-2019

Skills

  • Laboratory procedures
  • Team collaboration
  • Customer service
  • Equipment maintenance
  • Delegation
  • Employee training
  • Quality assurance
  • Operations management
  • Verbal and written communication
  • Conflict resolution
  • Time management abilities
  • Staff scheduling

Affiliations

  • Helped create choreography for the Fashion X-Clusive Modeling Troupe under the Black Student Union at UF.
  • I was the historian for the Caribbean Student Association. This position required me to be responsible for documenting any and all events that CaribSA partook in.
  • As part of the official dance team for the Caribbean Student Association, I used dance as a way to express the different cultures that represent the Caribbean.

Accomplishments

  • Certificate of Achievement as a means to recognize my outstanding performance as a phlebotomist in February 2022.
  • Productivity Award winner in February 2024 to recognize the consistency of me obtaining the top spot for completing tasks within a timely and efficient manner.

Certification

  • Heart Saver CPR AED Certification obtained from the Heart Saver Institute April 2025-April 2027

Computer Program Skills

  • Proficient in Microsoft Word, PowerPoint, and Excel.

Timeline

Operations Supervisor

Grifols Biomat USA
03.2020 - 08.2025

Sales Representative

DialAmerica
09.2019 - 02.2020

Lab Technician

University of Florida
09.2016 - 02.2019

Data Entry Assistant

Pom Mri And Imaging Centers
01.2015 - 06.2015

Bachelor of Science - Biology

University of Central Florida

Bachelor of Arts - Anthropology

University of Florida