Summary
Overview
Work History
Education
Skills
Timeline
Generic

Damaria Coleman

Chicago,IL

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Closing Expert

Target
01.2023 - Current
  • Guest service fundamentals and experience building a guest-first culture across the store
  • Retail business fundamentals: department sales trends, pricing and promotion strategies, inventory management, process efficiency and improvement
  • Supporting daily/weekly workload to support business priorities and deliver on sales goals
  • Promoting and engaging around various benefits, offerings and services
  • Communicating and interact with guests to build an inclusive guest experience
  • Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
  • Ability to adapt to different guest interactions and situations

Elderly Caretaker

Addus Home Health Care
01.2022 - 09.2022
  • Enhanced elderly clients'' quality of life by providing compassionate, attentive care and companionship.
  • Reduced instances of falls and injuries by implementing safety measures and regularly monitoring living environments.
  • Promoted mental stimulation through engaging conversations, recreational activities, and memory exercises tailored to each individual''s interests.
  • Managed medication schedules accurately, reducing potential health risks associated with missed or incorrect dosages.

Customer Service

Value Home Furniture
06.2021 - 09.2021
  • Provided exceptional customer service, addressing resident concerns promptly and professionally.
  • Provided exceptional customer service, leading to increased client retention and loyalty.
  • Improved client retention by providing exceptional customer service during installation projects.
  • Confirmed excellent customer service by quickly resolving customer concerns.
  • kept store organized




Education

Bachelor of Science -

Northen Illinois University
DeKalb, IL
05.2027

High School Diploma -

Catalyst Maria High School
Chicago, IL
06.2022

Skills

  • Customer Service
  • Patient Care
  • Attention to Detail
  • Problem-Solving
  • Organized
  • Emotional Support

Timeline

Closing Expert

Target
01.2023 - Current

Elderly Caretaker

Addus Home Health Care
01.2022 - 09.2022

Customer Service

Value Home Furniture
06.2021 - 09.2021

Bachelor of Science -

Northen Illinois University

High School Diploma -

Catalyst Maria High School
Damaria Coleman