Damaris Aviles
Bronx,NY
Summary
Dynamic professional with a proven track record at JP Morgan Chase, adept in troubleshooting and fostering customer service excellence. Excelled in building relationships and enhancing client satisfaction through effective communication. Skilled in multitasking and cultural awareness, ready to bring valuable experience and insights to your team.
Overview
18
18
years of professional experience
Work History
ABME
JP Morgan Chase
04.2017 - Current
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Excellent communication skills, both verbal and written.
- Identified issues, analyzed information and provided solutions to problems.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Manager of Sales
Alan Sukerman
02.2007 - 04.2017
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Attended industry events and conventions to expain sales opportunities.
- Handled customer relations issues, enabling quick resolutions.
- Improved productivity of customer service team by leading training initiatives and revamping schedules.
- Maintained up-to-date knowledge of products and services offered to customers.
- Built strong relationships with clients by following up on previous purchases and suggesting new products.
- Facilitated regular team meetings to discuss challenges, successes and strategies.
Education
No Degree -
City College of New York
New York, NYSkills
- Troubleshooting
- Customer service
- Teamwork and collaboration
- Multitasking Abilities
- Dependable and responsible
- Excellent communication
- Cultural awareness
Languages
Spanish
Native or Bilingual
Timeline
ABME
JP Morgan Chase
04.2017 - Current
Manager of Sales
Alan Sukerman
02.2007 - 04.2017
No Degree -
City College of New York
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