Damaris Castro
Summary
Accomplished Case Manager and Mentor Specialist at Timothy Hill Ranch, adept in bilingual communication and case management tracking. Excelled in enhancing client outcomes through strategic case adjustments and mentorship, demonstrating exceptional proficiency in Microsoft Office Suite and a commitment to ethical standards.
Overview
3
3
years of professional experience
Work History
Case Manager
Timothy Hill Ranch
298 Middle Road, Riverhead, N.Y. 11901
06.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Master of Social Work Intern
BOCES -Academic Center
Bellport, NY
09.2023 - 06.2024
- Fluent in both Spanish and English (bilingual), facilitating seamless and effective communication in both written and verbal forms.
- Managed caseload efficiently, prioritizing tasks and maintaining timely communication with students, families, colleagues, and supervisors.
- Offered community resource guidance to clients to meet family needs for assistance.
- Consulted with other professionals to gain insight and advice and build a strong network within BOCES.
- Updated Social Emotional Goals on students IEP/Individual Education Plan. Attended CSE meetings.
Mentor Specialist
Timothy Hill Ranch
298 Middle Road, Riverhead, N.Y. 11901
02.2021 - 05.2024
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Enhanced mentee performance by providing personalized guidance and support.
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
Bachelor of Social Work Intern
Cordello Avenue Elementary School
Central Islip, NY
09.2022 - 06.2023
- Collaborated with school personnel to identify students in need of social work services and develop individualized interventions.
- Bridged the gap between parents, students, and staff by translating English to Spanish and Spanish to English.
- Maintained detailed case notes, documenting progress towards goals and critical incidents for accurate reporting.
- Facilitated group therapy sessions to help students develop coping skills and improve communication.
- Enhanced students self-sufficiency through goal setting, problem-solving, and skill-building activities.
Education
Master of Science - School Of Social Welfare/MSW
SUNY Stony Brook
Stony Brook06.2024
Bachelor of Science - Psychology
SUNY Old Westbury College
Old Westbury, NY05.2020
Associate of Arts -
Suffolk County Community College
Brentwood, NY05.2018
Skills
- Bilingual (English/Spanish)
- Case Management Tracking
- Proficient in Microsoft Word, Excel, and One Note
- Case Documentation and Reporting
Languages
Spanish
Native or Bilingual
Timeline
Case Manager
Timothy Hill Ranch
06.2024 - Current
Master of Social Work Intern
BOCES -Academic Center
09.2023 - 06.2024
Bachelor of Social Work Intern
Cordello Avenue Elementary School
09.2022 - 06.2023
Mentor Specialist
Timothy Hill Ranch
02.2021 - 05.2024
Master of Science - School Of Social Welfare/MSW
SUNY Stony Brook
Bachelor of Science - Psychology
SUNY Old Westbury College
Associate of Arts -
Suffolk County Community College