Summary
Overview
Work History
Education
Skills
Objective Summary
References
Languages
Timeline
Generic

Ruth Villegas

Casa Grande,Az

Summary

Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities. Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life. Compassionate Case Manager experienced in a multitude of environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.

Overview

13
13
years of professional experience

Work History

Case Manager

Arizona Department of Corrections
01.2016 - Current
  • Provided comprehensive case management services to offenders within the corrections system, including assessment, planning, and coordination of services.

Manager

Barrington Pub
01.2014 - 01.2016
  • Managed all aspects of daily operations for a popular pub, including staff supervision, inventory management, and customer relations.

Customer Service Representative

Tela Marketing
01.2011 - 01.2014
  • Provided outstanding customer service to clients through inbound and outbound calls, addressing inquiries, resolving issues, and promoting products and services.

Education

Skills

  • Leadership and team management
  • Customer service
  • Conflict resolution
  • Inventory management
  • Microsoft Excel proficiency
  • Facilitation
  • Case management
  • Communication and interpersonal skills
  • Bilingual (English/Spanish)

Objective Summary

Results-oriented professional with extensive experience in case management, leadership, and customer service. Possesses a strong track record of success in managing complex cases, leading teams, and delivering exceptional service to clients. Skilled in facilitating positive change through education and training. Known for strong leadership, communication, and interpersonal abilities. Eager to leverage my expertise and commitment to excellence in a dynamic and challenging role.

References

Available upon request

Languages

Spanish
Native or Bilingual

Timeline

Case Manager

Arizona Department of Corrections
01.2016 - Current

Manager

Barrington Pub
01.2014 - 01.2016

Customer Service Representative

Tela Marketing
01.2011 - 01.2014

Ruth Villegas