Xavier House
Chesapeake,VA
Summary
Focused Team Leader bringing 7yr+ background in sales management. Adept at reviewing team analytics and devising improvement strategies to increase productivity. Skilled coach and trainer committed to helping employees reach maximum potential.
Overview
10
10
years of professional experience
Work History
Experience Manager
Best Buy
Virginia Beach, VA
10.2021 - Current
- Trained employees on duties, policies, and procedures.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Tracked monthly sales to generate reports for business development planning.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Led employee evaluations with constructive feedback to boost performance.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
Specialty Sales Manager
Best Buy #421
Chesapeake , VA
10.2019 - 10.2021
- Developed, planned and organized sales strategies to achieve desired results and goals.
- Identified customer needs and collaborated with cross-functional departments to deliver on expectations.
- Supported all sales team members to drive growth and development.
- Established sales goals and strategies that contributed to increased growth in sales and profitability.
- Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance.
Computers Sales Supervisor
Best Buy #421
Virginia Beach, VA
10.2018 - 10.2019
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Assessed, identified, motivated and empowered team members to perform in a manner that builds customer satisfaction and loyalty, leading to retention and growth.
- Fostered positive employee relationships through effective communication, training and development coaching.
- Trained new employees on company customer service policies and service level standards.
- Held each team member accountable for achieving brand and performance goals.
Sales Supervisor
Metro PCS
Virginia Beach, VA
03.2013 - 09.2015
- Managed a sales team of 6, setting performance goals and strategies for attaining them.
- Generated effective sales strategies and taught new employees company's procedures and policies.
- Completed performance reviews and assisted team in improving their performance.
- Promoted a culture of customer focus, product knowledge, and production solutions to build a loyal customer base.
- Supported the sales team by monitoring daily operations and providing information and procedural guidance to staff.
- Collaborated with management and executives and made strategy recommendations based on insights into sales operations.
- Developed promotional programs to optimize revenue levels.
Education
High School Diploma -
Bayside High School
Virginia Beach, VA2009
Skills
- Energetic work attitude
- Dependable and reliable
- Excellent multi-tasker
- Staff training and development
- Relationship and team building
- Leadership team management
- Budgeting and P&L
- Established track record of exceptional sales results
- Employee Motivation
- Goal Setting
Timeline
Experience Manager
Best Buy
10.2021 - Current
Specialty Sales Manager
Best Buy #421
10.2019 - 10.2021
Computers Sales Supervisor
Best Buy #421
10.2018 - 10.2019
Sales Supervisor
Metro PCS
03.2013 - 09.2015
High School Diploma -
Bayside High School
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