KATRINA HOLLOWAY

Greet members/Schedule appointments/verify eligibility/Updating demographic information/initiates & processes the completion of paperwork related to members visit/received funds & reconciles & deposit funds/receives & screen telephone calls/request & maintains supplies/inform providers or staff of members needing immediate attention/perform other related duties, as appropriate

Responsible for patient medical records /make calls out to on-call physician at the request of emergency room physician staffing/ transcription of orders including computer data entry / maintenance and completion of patient nursing records/ answer phones, call lights, visitors' questions /pre-registration of patients/ organize and manage multiple tasks.

Greet patients & visitors/ update daily admission/discharge sheets transcribe doctors/nurses orders/ answer phones, call lights, visitors' questions/ assist nurses with reasonable request /working knowledge of computerized processes and data entry procedures/ communicate with physician and nurses to determine the need for patient services/ manage patients records.

Process fair hearing request in accordance with the company & state policies and procedures /interprets policies and procedures to all who request a fair hearing /establish, collect, organize & maintain confidential files and records & data entry/ complete weekly reports for the supervisor / schedule court hearings/ provide backup for the receptionist/ perform other duties as required.

Answered multi- line phones, directed calls & took messages/ maintain complete & accurate documentation of all clients' interaction/ receive & posted payments to clients account/ client billing at the end of each month/ schedule consultations/meetings/court hearing for attorneys/ handle crucial and confidential information/ file documents, data entry, faxing, and photocopy, maintain and order supplies, sort and distribute mail/ perform a range of staff and/or operational support activities/ Open and close the office daily