Damaris Contreras
Chicago,IL
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at Individual, Team and Organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-Oriented Individual looking to use my education background, and medical experience properly to obtain a position in the medical field, where i can master my skills and challenge myself to a more professional position.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Medical Assistant
Northwestern Memorial Hospital
12.2022 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Provided compassionate care for patients, addressing their concerns and ensuring positive experience.
- Medical Records
- Vaccinations
- Phlebotomy
- Specimen Collections
- EMR Experience
Medical Assistant
AMITA Health Medical Group
12.2021 - 07.2022
- Patient Rooming
- Obtaining patient vitals and documenting medical history
- Medical Records Management
- Appointment Scheduling
- Pre-Authorizations and Refills for Patient Medications
- Insurance Claims
- EKG's
- Inventory
- Patient Calls and Messages
- Vaccinations
- Phlebotomy
- EMR Experience
Delivery Driver
Instacart
09.2018 - 12.2021
- Same day deliveries
- Customer Service, Problem Solving and Decision making skills
- Highly Organized and Proactive team Oriented
- Successfully avoided time delivery delays by carefully planning best routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Built Loyal Cliental
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Self-motivated, with a strong sense of personal responsibility.
Medical Assistant
Swedish Medical Group / Occupational Health
01.2013 - 09.2018
- Patient Rooming
- Obtaining Vital signs and Medical History
- Vaccinations
- Phlebotomy
- Pre-Employment Physicals
- Workman's Comp cases / Work Injury Claims
- Drug testing
- Alcohol testing
- Assisting Doctor with Surgical Procedures
- Sterilization of Surgical Instruments
- Medical Coding
- Medical Records
- Applying and removing Casts / Splints / and Braces
- EMR Experience
Medical Assistant
Swedish Covenant Hospital / Pediatrics
10.2007 - 12.2013
- Appointment Scheduling
- Medical Records
- Medical Coding
- Obtaining and charting patient vitals and history
- Vaccinations
- Phlebotomy
- Specimen Collection
- Insurance Claims
- Copay and money handling
Cashier Team Lead
Menards
12.2006 - 10.2007
- Helped management develop employee improvement plans and motivate team members to continually improve.
- Operated POS cash register and equipment to collect payments.
- Quickly and accurately counted drawers at start and end of each shift.
- Monitored areas for security issues and safety hazards.
- Communicated with customers and team members to solve problems.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Customer Service Center
- Stock / Receiving Inventory
- Identified and resolved discrepancies and errors in customer accounts.
Cashier Team Lead
Discovery Clothing
02.2005 - 12.2006
- Cashier / Authorizer / Team Leader
- Inventory / Stock
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Monitored customers for signs of security concerns and escalated issues to management.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Cashier Team Lead
Kentucky Fried Chicken
07.2002 - 12.2005
- Head Cashier / Drive Thru Services
- Managing Inventory
- Cooking and preparing Food
- Employee Training and Observation
- Maintained a clean and inviting area, contributing to an enjoyable experience for customers.
- Balanced cash drawer consistently at the end of each shift, ensuring accuracy in daily financial reports.
- Improved overall workflow efficiency through active participation in team meetings discussing areas for improvement and implementing new processes.
Education
M.A Certification - Medical Assisting
Illinois School of Health Careers - O'Hare Campus
Chicago, IL05.2008
High School Diploma -
Edwin G. Foreman High School
3235 N Leclaire Ave Chicago, Il06.2005
Skills
- CPR Certified
- Certified Medical Assistant (CMA) and (RMA)
- Patient Direct and Focused Care
- Compassionate Individual
- Flexibility and Adaptability
- Medical terminology knowledge
- Complex Problem-Solving
- Trustworthy companion
- HIPAA Compliance
- Patient Flow Management
- English / Spanish Speaking
- Administrative and Clinical Compliant
- Quick learner
Certification
- CMA - Certified Medical Assistant
- RMA - Registered Medical Assistant
- BLS / CPR Certified
Timeline
Medical Assistant
Northwestern Memorial Hospital
12.2022 - Current
Medical Assistant
AMITA Health Medical Group
12.2021 - 07.2022
Delivery Driver
Instacart
09.2018 - 12.2021
Medical Assistant
Swedish Medical Group / Occupational Health
01.2013 - 09.2018
Medical Assistant
Swedish Covenant Hospital / Pediatrics
10.2007 - 12.2013
Cashier Team Lead
Menards
12.2006 - 10.2007
Cashier Team Lead
Discovery Clothing
02.2005 - 12.2006
Cashier Team Lead
Kentucky Fried Chicken
07.2002 - 12.2005
M.A Certification - Medical Assisting
Illinois School of Health Careers - O'Hare Campus
High School Diploma -
Edwin G. Foreman High School