Damaris Galarza
Sunland Park,NM
Summary
Experienced, self-motivated, and disciplined professional with over 9 years of managerial experience in the retail industry. Proven track record in effectively leading teams by providing comprehensive product knowledge and ensuring adherence to store regulations. Dedicated to fostering an environment that promotes increased sales and customer satisfaction through the cultivation of a company-aligned culture.
Overview
11
11
years of professional experience
Work History
Store Manager
Victoria Secret
04.2022 - Current
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
Assistant Store Manager Brand Operations
Victoria’s Secret & CO.
02.2020 - 03.2022
- Directed strategies to enhance customer conversion rates and boost average dollar sales, ensuring strong business outcomes.
- Sourced talent effectively, conducted interviews, and facilitated on-boarding processes.
- Delivered effective payroll results through accurate information management.
- Implemented effective scheduling to optimize talent utilization and manage various availabilities.
- Implemented strategies that boosted store sales, streamlined payroll expenses, and controlled inventory losses.
PINK Brand Manager
Victoria’s Secret & CO.
05.2018 - 02.2020
- Boosted results by optimizing customer experience and product presentation.
- Mentored staff to align with company behaviors and culture.
- Ensured accurate execution of operational protocols during daily tasks.
Merchandising Manager
Victoria’s Secret & CO.
05.2014 - 05.2018
- Executed Brand Guides through effective filter usage to boost results.
- Enhanced shopping appeal through strategic brand guide implementation.
- Revitalized storytelling through strategic product placement for increased customer interest.
- Directed shipment operations, establishing a consistent workflow to maximize team efficiency.
Selling Supervisor
Victoria’s Secret & CO.
03.2015 - 03.2016
- Increased store results by exhibiting effective selling behaviors.
- Managed performance through segment accountability and growing the business to our last year numbers
- Executed opening and closing procedures while maintaining store standards in recovery.
Education
Business Accounting Program -
New Mexico State University
Las Cruces, NM05.2018
Skills
- Customer service
- Multitasking and organization
- Problem-solving
- Operations management
- Staff management
Timeline
Store Manager
Victoria Secret
04.2022 - Current
Assistant Store Manager Brand Operations
Victoria’s Secret & CO.
02.2020 - 03.2022
PINK Brand Manager
Victoria’s Secret & CO.
05.2018 - 02.2020
Selling Supervisor
Victoria’s Secret & CO.
03.2015 - 03.2016
Merchandising Manager
Victoria’s Secret & CO.
05.2014 - 05.2018
Business Accounting Program -
New Mexico State University
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