Damaris Gastelum
317 Esmond St Fort Wayne,Indiana
Summary
Caring Youth Development Specialist dedicated to aiding youth community members. One years of assisting career, educational and social development of young people. Works with students of diverse backgrounds and histories. Encourages achievement among future community leaders. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
12
12
years of professional experience
Work History
Family Youth Specialist
Crossroads Child And Family Services
Fort Wayne, IN
11.2021 - Current
- Created and facilitated recreation and education activities for youths to engage in groups in safe environment.
- Applied crisis intervention methods to de-escalate potentially dangerous scenarios.
- Delivered youth transitional assistance in areas of education, life skills and career development.
- Developed individual and group programs to encourage prosocial behaviors.
- Organized and attended meetings, trainings and conferences with foster parents to deliver information on youth progress.
- Assessed cognitive abilities and physical and emotional needs of clients to determine appropriate interventions.
- Attended over 20 hours of meetings, conferences and training courses to advance professional knowledge of social work.
Assistant Teacher
Sonshine Christian Academy
Fort Wayne, IN
07.2021 - 11.2021
- Worked with teachers to design lesson plans and coordinate activities for classes, consistently noting successful ideas and identifying areas for improvement.
- Provided one-on-one and group-based learning support to maintain student progress and development.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Performed staff monitoring duties such as overseeing recess, lunch and daily student intake and dismissal.
- Collaborated with instructor to assist lesson and curriculum planning efforts.
- Worked under direction of licensed teacher in and outside of classroom.
Desk/Roller
MASTER SPAS
Fort Wayne, IN
06.2018 - 05.2021
- Release air bubbles and smooth seams, using rollers
- Repair or modify damaged or defective glass-fiber parts, checking thicknesses, densities, and contours to ensure a close fit after repair
- Keep count of line; such as how many tubs were produced, color, shipping info
Call Representative
INTELENET
Fort Wayne, IN
11.2017 - 05.2018
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Refer unresolved customer grievances to designated departments for further investigation
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers
- Help customer with questions, disputes and/or any changes to personal info on credit report
Waitress/Host
ALBERTOS MEXICAN GRILL
Fort Wayne, IN
05.2015 - 11.2017
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Collect payments from customers
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
- Present menus to patrons and answer questions about menu items, making recommendations upon request
- Clean tables or counters after patrons have finished dining
- Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties
- Inform customers of daily specials
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
Waitress/Host
TAQUERIA COAHUILA’S
Fort Wayne, IN
04.2013 - 05.2015
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Collect payments from customers
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
- Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages
- Present menus to patrons and answer questions about menu items, making recommendations upon request
- Clean tables or counters after patrons have finished dining
- Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties
- Inform customers of daily specials
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
Office Receptionist
RUBENS TIRE REPAIR
Fort Wayne, IN
03.2012 - 04.2013
- Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area
- Answer basic inquiries, take detailed messages and provides basic information to all callers
- Receive payment and record receipts for services
- Schedule appointments and maintain and update appointment calendars.
Sales Associate
S-LINE CLOTHING
Fort Wayne, IN
01.2010 - 03.2012
- Greet customers and ascertain what each customer wants or needs
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Compute sales prices, total purchases and receive and process cash or credit payment
- Answer questions regarding the store and its merchandise
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Ticket, arrange and display merchandise to promote sales.
Education
High School Diploma -
Northside High School
05.2014
Skills
- Problem-Solving
- Planning and Organizing
- Self-Motivated
- Communication
- Daily Logs
- Well Organized
- Time Management
- Leadership
- Active Listener
- Documenting
- Organizing
- Investigating
Languages
Spanish
Native or Bilingual
Timeline
Family Youth Specialist
Crossroads Child And Family Services
11.2021 - Current
Assistant Teacher
Sonshine Christian Academy
07.2021 - 11.2021
Desk/Roller
MASTER SPAS
06.2018 - 05.2021
Call Representative
INTELENET
11.2017 - 05.2018
Waitress/Host
ALBERTOS MEXICAN GRILL
05.2015 - 11.2017
Waitress/Host
TAQUERIA COAHUILA’S
04.2013 - 05.2015
Office Receptionist
RUBENS TIRE REPAIR
03.2012 - 04.2013
Sales Associate
S-LINE CLOTHING
01.2010 - 03.2012
High School Diploma -
Northside High School
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