Damaris Lopez
Leander,TX
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Clinical Supervisor
AUSTIN DIAGNOSTIC CLINIC
12.2022 - Current
- Helps establish/implement goals, objectives, policies, procedures and systems for assigned clinic areas
- Participates in development and implementation of clinical plans
- Trains/orients, and supervises departmental personnel
- Responsible for work assignment and daily operations
- May assist with selection/hiring, evaluating performance and recommending pay increases, promotions, or disciplinary action
- Resolves problems to ensure compliance with regulations and standards
- Helps fiscal management and other administrative staff to develop/implement cost effective policies and procedures for all clinical areas, which may include billing, insurance, fee schedules, credit/collections, purchasing, and space planning
- Monitors and controls clinical expenditures to remain within budget
- Serves as liaison between clinic and external agencies
- Works with medical staff to ensure quality patient care and services are provided
- Participates in professional development activities to keep current with health care trends and practices
- Maintains strictest confidentiality and privacy
- Performs related work as required
- Practice and adhere to “Code of Conduct” philosophy and “Mission and Value Statement”.
- Lead and directed team of 18 clinical personnel and support staff
- Responded to crisis situations with calm and professional approach to optimize support
- Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice
- Facilitate hiring of qualified ADC personnel by interview applicants and making recommendations for employment
- Developed improvement plans to solve problems and improve lagging areas
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care
Ophthalmic Technician
AUSTIN DIAGNOSTIC CLINIC
03.2021 - 12.2022
- Greets patients, identifies self, escorts patient to exam room for preliminary workup
- Obtains accurate documentation of patients ocular/medical/family history
- Screen patients: visual acuity, manifest refraction, ocular mobility, confrontational visual fields, pupil check, applanation tonometry/tonopen, dilation of pupils
- Performs diagnostic testing: OCT, Humphrey Visual Field, Topography, Specular Microscopy, Fundus Photography/Angiography and Lenstar
- Preps for and assists Ophthalmologists with in-office procedures
- Responsible for assisting patients with contact lens fittings, insertion/removal training and care/maintenance of contact lenses
- Interacts with staff, patients and physicians to communicate and coordinate patient flow effectively
- Performs other tasks as assigned by Clinical Supervisor.
- Applied eye medications and drops to dilate pupils in preparation for examinations
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans
Medical Assistant/Surgery Scheduler (Otolaryngology Department)
AUSTIN DIAGNOSTIC CLINIC
03.2020 - 03.2021
- Manage efficient flow of patients including screening, preparation for exam, instructing patients on collection of any necessary samples/tests, and obtaining vitals
- Notify patients of test results and follow-up appointments and instructs patients and families regarding medications and treatment instructions
- Manage patient records including chart entries and posting lab/tests and examination results
- Schedule tests and treatments including arranging referrals to specialist and obtaining pre-authorizations when directed by provider
- Schedule, and coordinate the surgery dates & times with surgery center.
- Sanitized, restocked, and organized exam rooms and medical equipment
Ophthalmic Technician
AUSTIN DIAGNOSTIC CLINIC
11.2018 - 03.2020
Business Associate
AUSTIN DIAGNOSTIC CLINIC
07.2015 - 11.2018
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Adhered to strict HIPAA guidelines to protect patient privacy
- Checked patient insurance, demographic, and health history to keep information current
- Helped patients complete necessary medical forms and documentation
- Managed multi-line phone system and pleasantly greeted patients
- Organized paperwork such as charts and reports for office and patient needs
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details
- Used computer programs and registration systems to schedule patients for routine and complex procedures
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care
- Completed clerical duties and tasks for clinic administration
Team Lead
PEARSON
01.2013 - 06.2015
- Worked with management team to improve recruiting efforts for line personnel
- Exceeded production goals on a regular basis and was recognized for the teams excellent effort
- Train & mentor new employees to bring up to speed and work with established employees to improve performance.
Education
High School Diploma -
PFLUGERVILLE HIGH SCHOOL
Pflugerville, TX06.2010
Skills
- Spanish - Business Level Speaking, Reading & Writing
- Anticipates and address' potential issues/needs
- Attention to detail
- Problem-Solving
- Time Management
- Active listening skills
- Consistently meeting and exceeding goals
- Demonstrates proficiency in applying expert product acquisition and/or member service techniques
- Responds Positively to coaching & feedback
Certification
- BLS, 11/30/24
- CCMA
Timeline
Clinical Supervisor
AUSTIN DIAGNOSTIC CLINIC
12.2022 - Current
Ophthalmic Technician
AUSTIN DIAGNOSTIC CLINIC
03.2021 - 12.2022
Medical Assistant/Surgery Scheduler (Otolaryngology Department)
AUSTIN DIAGNOSTIC CLINIC
03.2020 - 03.2021
Ophthalmic Technician
AUSTIN DIAGNOSTIC CLINIC
11.2018 - 03.2020
Business Associate
AUSTIN DIAGNOSTIC CLINIC
07.2015 - 11.2018
Team Lead
PEARSON
01.2013 - 06.2015
High School Diploma -
PFLUGERVILLE HIGH SCHOOL