Damaris Luciano
Holyoke,MA
Summary
Healthcare support professional with a background in billing, scheduling, documentation, clerical support, and bilingual communication. Brings reliable experience monitoring patients, coordinating care, tracking records, and supporting audits and office tasks in fast-paced clinical settings.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Monitor Technician
Baystate
springfield, MA
12.2020 - Current
- Monitored telemetry rhythms for Baystate cardiac patients and reported changes promptly.
- Interpreted monitor alarms and notified Baystate nursing staff of urgent findings.
- Documented rhythm strips and patient status in Baystate clinical records.
- Observed cardiac monitors for arrhythmias or other irregularities.
- Performed basic clerical duties such as filing, copying, and faxing documents related to patient care.
- Managed incoming calls from outside facilities requesting information on patients' status.
- Assisted with setting up bedsides for new admissions and discharges.
Patient Care Technician
Baystate
Springfield, MA
12.2020 - Current
- Monitored vital signs for Baystate nursing unit patients.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Performed EKGs and blood glucose checks for Baystate care teams.
- Assisted Baystate patients with bathing, dressing, and personal hygiene.
- Addressed patient needs promptly and reported changes to Baystate nurses.
- Documented patient information in Baystate electronic records.
- Collected specimens and transported them for Baystate laboratory testing.
- Prepared Baystate patient rooms with clean supplies and equipment.
- Assisted with patient admissions, discharges and transfers.
Certified Nursing Assistant
Marys Meadow
Holyoke, Massachusetts
06.2020 - Current
- Answered call lights promptly and responded to patient needs accordingly.
- Responded to call lights, addressing resident comfort needs to enhance overall well-being.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Helped transfer residents using lifts, wheelchairs, and gait belts.
- Repositioned residents to maintain safety and skin integrity.
- Supported meal service and monitored resident eating and hydration.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Executed daily housekeeping tasks, ensuring a clean and safe environment by changing linens and cleaning bathrooms.
Pca
Stavros
Longmeadow, MA
03.2018 - 04.2020
- Monitored vital signs and medication for clients, contributing to their overall health and well-being.
- Administer bedside or personal care, such as ambulation or personal hygiene assistance.
- Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
- Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.
- Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.
- Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle.
- Performed housekeeping tasks, including cleaning, cooking, and laundry, ensuring a clean and safe environment for clients., such as cooking, cleaning, washing clothes or dishes, or running errands.
Certified Nursing Assistant
Genesis
Agawam, Massachusetts
12.2006 - 10.2017
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Monitored vital signs and reported changes to nursing staff.
- Responded to call lights and supported resident comfort needs.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted in transferring residents using lifts and wheelchairs to ensure their safety. using lifts, wheelchairs, and gait belts.
- Repositioned residents to maintain safety and skin integrity.
- Assisted in meal service delivery to residents in dining areas for nutritional support. and monitored resident eating and hydration.
- Documented care activities in Genesis records and shift reports.
Rehab. Office cordinator
Genesis Rehab
Agawam, MA
12.2006 - 10.2017
- Perform clerical, administrative, and secretarial duties, such as answering phones, restocking and ordering supplies, filling out paperwork, and scheduling appointments.
- Prepare and maintain work area, materials, and equipment and maintain inventory of treatment and educational supplies.
- Facilitated morning meeting to discuss daily objectives and team updates., insurance authorization, billing, audits,scripts from Medical Doctor
- Assisted educational specialists and clinical psychologists in administering situational and diagnostic tests to evaluate clients' abilities and progress.
- Adjust and repair assistive devices and make adaptive changes to other equipment and to environments.
Education
Doctor of Criminal Justice (D.C.J) - Commerce
Stcc
Springfield, MA04-2015
High School Diploma -
Commerce
Springfield, MA03-2003
Some College (No Degree) -
Greenfield Community College
Greenfield, MA10-2026
Skills
- Telemetry monitoring
- Rhythm interpretation
- EKG recording
- Patient Documentation
- Computer technology
- Spanish speaking
Personal Information
Title: Billing
Certification
- Cpr Certified
- Cna
Timeline
Monitor Technician
Baystate
12.2020 - Current
Patient Care Technician
Baystate
12.2020 - Current
Certified Nursing Assistant
Marys Meadow
06.2020 - Current
Pca
Stavros
03.2018 - 04.2020
Certified Nursing Assistant
Genesis
12.2006 - 10.2017
Rehab. Office cordinator
Genesis Rehab
12.2006 - 10.2017
Doctor of Criminal Justice (D.C.J) - Commerce
Stcc
High School Diploma -
Commerce
Some College (No Degree) -
Greenfield Community College