Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Damaris Mendoza

Houston,TX

Summary

Dynamic retail professional with a proven track record at Rosa Donato, excelling in customer service and relationship building. Recognized for consistently exceeding sales targets through effective teamwork and proactive customer engagement. Skilled in cash handling and inventory management, fostering loyalty and enhancing the shopping experience.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Rosa Donato
02.2025 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Answered questions about store policies and addressed customer concerns.

Retail Sales Associate

John
03.2022 - 10.2022
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.

Insurance Sales Agent

Roxxane Garcia
01.2022 - 03.2022
  • Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
  • Developed strong relationships with clients through consistent communication and exceptional customer service.
  • Contributed to agency success by consistently meeting or exceeding monthly sales targets.
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
  • Generated quotes and proposals for clients to match individual needs.
  • Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Followed up promptly with interested clients to close sales.

Education

G.E.D -

Cypress Ridge High School
Houston, TX
05.2020

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Customer assistance
  • Cash handling
  • Customer engagement
  • Retail sales
  • Reliability and punctuality
  • Store opening and closing
  • Flexible schedule
  • Money handling
  • Product knowledge
  • Cash register operation
  • Relationship building
  • Professional appearance
  • Stocking and receiving

Languages

Spanish
Native or Bilingual

Timeline

Retail Sales Associate

Rosa Donato
02.2025 - Current

Retail Sales Associate

John
03.2022 - 10.2022

Insurance Sales Agent

Roxxane Garcia
01.2022 - 03.2022

G.E.D -

Cypress Ridge High School

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Damaris Mendoza