Damaris Tapanes

• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Rotated merchandise and displays to feature new products and promotions.
• Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
• Processed payments for credit and debit cards and returned proper change for cash transactions.
• Created and maintained safe and secure work environments for employees.
• Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
• Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
• Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
• Developed and maintained strong relationships with vendors to facilitate timely product delivery.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Created and sold custom balloon decorations tailored for individual clients.

Designed unique holiday gift baskets featuring a variety of items.

Crafted handmade cards for diverse occasions, ensuring quality and creativity.

Sold merchandise online and at markets, including fragrances, clothing, and accessories.

Designed and developed unique headbands and tutu dresses for boutique-style girls' clothing.

Executed sales strategies to increase revenue for girls' clothing line.

Created engaging social media content to enhance brand visibility and promote offerings.

Resold boutique-style girls' clothing, ensuring quality and customer satisfaction.

Specialized in reselling wedding decorations, including chair covers and tablecloths.

Sold crafting supplies tailored for party preparations.

Marketed a variety of ribbons and tulle to complement décor themes.

Distributed fabric flowers designed for headbands, dresses, and event accessories.

Supplied rhinestones to elevate designs on garments and accessories.

Offered artificial floral arrangements for enhancing visual aesthetics.