Damariz Navarrete
Summary
Customer-focused Ice Cream Service Specialist with experience in maintaining clean work areas and managing cash transactions. Skilled in handling high-volume orders and knowledgeable about various flavors and mixes. Improved serving efficiency, enhancing customer satisfaction.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
Work History
Ice Cream Server
Novel Icecream
Phoenix, Arizona
12.2024 - Current
- Delivered exceptional customer service by serving ice cream and toppings with friendly interactions.
- Supported high-volume service by efficiently preparing ice cream orders during peak periods.
- Maintained cleanliness of serving area and equipment throughout shifts.
- Managed cash register operations, ensuring accurate and timely payment processing for customers.
- Handled cash transactions and processed payments efficiently.
- Stocked supplies and organized inventory for optimal service flow.
- Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
- Memorized seasonal menu options and flavors to offer customers updated details on new items and offerings.
Coffee Barista
Phoenix Christian Preparatory School
Phoenix, AZ
09.2023 - 05.2024
- Prepared and served a variety of coffee beverages to students and staff.
- Ensured cleanliness and organization of coffee bar area to create a welcoming environment for customers.
- Trained new baristas on beverage preparation techniques and customer service to enhance team efficiency.
- Operated espresso machines and grinders to ensure high-quality drink production.
- Maintained cleanliness of work area, including counters and equipment.
- Delivered friendly customer service while accurately handling cash transactions at the register to support smooth operations.
Education
Bachelor of Arts -
Arizona Christian University
AZ 08.2024 - 05.2025
Skills
- Serving
- Customer service
- Guest service
- Greeting customers
- Transaction handling
- POS system transactions
- Product presentation
- Inventory management
- Attention to detail
- Training new staff
- Team collaboration
Languages
Spanish
Native/ Bilingual
Timeline
Ice Cream Server
Novel Icecream
12.2024 - Current
Bachelor of Arts -
Arizona Christian University
08.2024 - 05.2025
Coffee Barista
Phoenix Christian Preparatory School
09.2023 - 05.2024