Damarys Hernandez
Miami
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Sale Associate
Banana Republic
05.2022 - Current
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Sales Associate
Macy's
05.2022 - 08.2023
- Greeted customers, identified needs and provided product advice.
- Maintained organized store environment to foster pleasant shopping experiences.
- Offered personalized customer service to all customers to support satisfaction and loyalty.
Sale Associate
Coach
05.2021 - 06.2022
- Restocked shelves and organized displays in alignment with merchandising standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored customers for signs of security concerns and escalated issues to management.
Sales Associate
Dunkin' Donuts
06.2019 - 06.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Generated new sales leads to achieve and exceed monthly sales goals.
Sale Associate
Burger King
06.2019 - 06.2021
- Operated register to process payments and collect cash payment for order totals.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Bachelor in Education - Early Childhood
Pedagogico Rafael Alberto Escobar Lara
Maracay, Venezuela06.2010
Skills
- Ability to quickly engage with customers to support their shopping experience
- Ability to provide personalized customer support with knowledge of the company and its products
- Strong desire to fix customer’s problems to enhance their shopping experience
Languages
Spanish
Native or Bilingual
Timeline
Sale Associate
Banana Republic
05.2022 - Current
Sales Associate
Macy's
05.2022 - 08.2023
Sale Associate
Coach
05.2021 - 06.2022
Sales Associate
Dunkin' Donuts
06.2019 - 06.2021
Sale Associate
Burger King
06.2019 - 06.2021
Bachelor in Education - Early Childhood
Pedagogico Rafael Alberto Escobar Lara