Damayanthy Arellano
Anaheim,CA
Summary
I’m a customer service expert with a strong
record of improving customer satisfaction at Chipotle through teamwork, communication, and multitasking. I’m skilled in handling cash and food preparation while always maintaining high standards of cleanliness and safety. I focus on building positive relationships with customers, which helps create loyalty and respect business.
Overview
4
4
years of professional experience
Work History
Crew
Chipotle
Irvine, CA
05.2023 - 04.2024
- Worked front counter and drive-thru
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the line
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, to meet company guidelines for safety and cleanliness.
Cashier
Flame Broiler
Irvine, PA
08.2020 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Business - Marketing
Orange Coast College
Costa Mesa, CASkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Clear communication
- Cash handling
- Cleaning
- Customer engagement
- Taking orders
- Safe food handling
- Food preparation
Languages
Spanish
Native or Bilingual
Timeline
Crew
Chipotle
05.2023 - 04.2024
Cashier
Flame Broiler
08.2020 - 04.2022
Business - Marketing
Orange Coast College