DAMAZEYA GARCIA
Tempe,AZ
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
8
8
years of professional experience
Work History
Manager
Subway
Tempe, Arizona
11.2023 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Behavior Technician
Arizona state hospital
Phoenix, AZ
05.2021 - 11.2023
- Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
- Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
- Developed individualized treatment plans for each client that included goals and objectives.
- Engaged in professional development activities to stay abreast of current trends in the field of Applied Behavior Analysis.
- Monitored client's progress towards identified goals through data collection and analysis.
- Encouraged positive behavior by providing rewards or praise for desired behaviors.
Server, Host, Bartender
Native grill and wings
Phoenix, AZ
12.2016 - 11.2019
- Greet guests and seat them at tables or in waiting areas
- Provide guests with menus
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
- Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation
- Answer telephone calls and respond to inquiries or transfer calls
- Inspect dining and serving areas to ensure cleanliness and proper setup.
Education
High School Diploma -
GLENDALE HIGH SCHOOL
05.2018
Timeline
Manager
Subway
11.2023 - Current
Behavior Technician
Arizona state hospital
05.2021 - 11.2023
Server, Host, Bartender
Native grill and wings
12.2016 - 11.2019
High School Diploma -
GLENDALE HIGH SCHOOL