Summary
Overview
Work History
Education
Skills
Timeline
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Dameanna Johnson

Cocoa,FL

Summary

Proven track record of enhancing customer satisfaction and efficiency as an Amazon Fulfillment Associate, leveraging exceptional time management and effective communication skills. Achieved safe driving records and consistently met productivity goals, demonstrating reliability and a customer-oriented approach. Excelled in fast-paced environments, significantly improving operational performance.

Overview

8
8
years of professional experience

Work History

Uber Driver

Uber And Lyft
11.2016 - Current
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Responded to passenger concerns and complaints politely and professionally.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Made up to 30-60 drop off and picks up a day

Uzurv Driver

UZURV
06.2020 - 11.2023
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Made up to 30-60 pick-ups per day

Amazon Flex Driver

Amazon
05.2022 - 03.2023
  • Handled packages responsibly, reducing instances of damage or loss during transit.
  • Increased customer satisfaction with timely deliveries and accurate package handling.
  • Followed all company policies and procedures, maintaining a strong record of compliance with Flex Driver standards.
  • Completed thorough vehicle inspections before each shift, identifying any potential maintenance needs or safety concerns early on.
  • Resolved delivery issues proactively by communicating with customers and providing updates on estimated arrival times.
  • Enhanced delivery efficiency by optimizing routes and adhering to schedules.
  • Operated light trucks to deliver loads as far as 60 miles from home location.
  • Made up to 100 deliveries a day

Sephora Warehouse Associate

Sephora Warehouse
07.2021 - 03.2023
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.

Amazon Fulfillment Associate

Amazon
02.2019 - 03.2022
  • Assisted in training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
  • Collaborated with team members to optimize workflows and improve overall operational performance.
  • Contributed to safe work environment by adhering to safety protocols and promptly addressing potential hazards.

Education

High School Diploma -

American Preparatory Institute Correspondence
Chicago, IL
06.2003

Skills

  • Schedule Management
  • Patience and understanding
  • Customer Engagement
  • Cleanliness
  • Passenger transportation
  • Safe Driving
  • Time Management
  • Defensive Driving
  • Passenger Safety
  • Dependable and reliable
  • Effective communication skills
  • Customer-Oriented
  • Florida Driver's License
  • Ability to Lift 50 Pounds

Timeline

Amazon Flex Driver

Amazon
05.2022 - 03.2023

Sephora Warehouse Associate

Sephora Warehouse
07.2021 - 03.2023

Uzurv Driver

UZURV
06.2020 - 11.2023

Amazon Fulfillment Associate

Amazon
02.2019 - 03.2022

Uber Driver

Uber And Lyft
11.2016 - Current

High School Diploma -

American Preparatory Institute Correspondence

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Dameanna Johnson