Damen Brown
Chicago,IL
Summary
Dynamic professional with extensive experience as an Independent Contractor, excelling in customer service and risk assessment. Proven ability to maintain strong client relationships while delivering high-quality work. Skilled in equipment maintenance and safety compliance, ensuring optimal operations and fostering team collaboration. Recognized for generating substantial business through exceptional service.
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
6
6
years of professional experience
Work History
Independent Contractor
Self Employed Services
Gary, Indiana
01.2021 - Current
- Generated monthly invoices for payment of services rendered by the company.
- Hired workers to assist with jobs as needed.
- Brought in substantial word-of-mouth business based on quality of work and customer service skills.
- Delivered high level of customer service and support by answering questions and returning phone calls quickly.
- Maintained relationships with existing customers while seeking new ones.
- Created promotional materials
- Reviewed customer requests, resolved questions and defined specifications before completing orders.
Forklift Operator
Staffing 360 Solutions
Iowa City, Iowa
03.2019 - 12.2020
- Reported any damages or malfunctions of equipment immediately to supervisor and manager.
- Complied with safety regulations at all times while operating heavy machinery
- Adhered strictly to company policies concerning operation of material handling equipment.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
- Verified accuracy of incoming orders against packing slips before loading onto truck and trailer for shipment.
- Ensured safety procedures were followed when operating forklifts.
Education
Certificate - Security Services
NSC Learning
Chicago, IL07-2024
GED -
Sheridan Illinois
Sheridan, Il05-1989
Certificate - Forklift
NSC Learning
ChicagoSkills
- Security operations
- Risk assessment
- Equipment maintenance
- Inventory management
- Customer service
- Team building
- Safety compliance
- Communication skills
- Problem solving
- Work inspections
- Estimations and quotes
- Time management
Accomplishments
- Lift truck operator
- Illinois Flagger Training
- Basic Training Course for a Security Contractor Agency, Section 25-20
- Fingerprint Vendor, Section 31-20
Timeline
Independent Contractor
Self Employed Services
01.2021 - Current
Forklift Operator
Staffing 360 Solutions
03.2019 - 12.2020
Certificate - Security Services
NSC Learning
GED -
Sheridan Illinois
Certificate - Forklift
NSC Learning