Summary
Overview
Work History
Education
Skills
Timeline
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Dameon Osborne

Jackson,MS

Summary

Tech-savvy and dependable retail professional with nearly 2 years of Walmart experience and over 3 years of hands-on phone repair expertise. Skilled in mobile device troubleshooting, customer service, and working efficiently in high-volume environments. Known for speed, attention to detail, and strong communication. Seeking to apply technical knowledge and service strengths as a Mobile Associate at T-Mobile.

Experienced with diagnosing and repairing phone hardware and software issues. Utilizes effective troubleshooting techniques to identify problems and implement solutions. Track record of delivering high-quality repairs while maintaining excellent customer satisfaction.

Overview

4
4
years of professional experience

Work History

Freelance Phone Repair Technician

01.2021 - Current
  • - Repaired 100+ smartphones and tablets including screen, battery, and charging port replacements
  • - Diagnosed hardware and software issues on iPhones and Android devices
  • - Used precision tools such as heat guns, micro screwdrivers, and opening picks
  • - Provided clear, helpful communication and maintained high customer satisfaction and return business

Sales Associate

Walmart
09.2023 - 02.2025
  • - Delivered fast, helpful customer support across the sales floor and register
  • - Earned consistent praise from customers and managers for reliability and service
  • - Maintained product displays, handled restocking, and processed returns with professionalism
  • - Built strong relationships with coworkers and leadership through a strong work ethic and teamwork

Retail Associate

Big Lots
01.2021 - 01.2022
  • - Operated POS systems, helped customers locate products, and stocked shelves
  • - Maintained store cleanliness and organized merchandise displays
  • - Delivered friendly service in a fast-paced retail setting

Education

High School Diploma -

Forest Hill High School
Jackson, MS
05-2023

Currently Attending Hinds Commuinty College
Jackson, MS

Skills

  • - Mobile Device Repair (iPhone & Android)
  • - Customer Service & Sales
  • - POS Operation & Cash Handling
  • - Heat Gun, Screwdrivers, Adhesives
  • - Fast Learner & Tech-Oriented
  • - Team Collaboration & Communication
  • - Time Management & Problem Solving
  • Speaker repair
  • Charging port repair
  • Camera repair
  • Screen replacement
  • Battery replacement

Timeline

Sales Associate

Walmart
09.2023 - 02.2025

Freelance Phone Repair Technician

01.2021 - Current

Retail Associate

Big Lots
01.2021 - 01.2022

High School Diploma -

Forest Hill High School

Currently Attending Hinds Commuinty College

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Dameon Osborne