Kian Kavoosi
Fix Phones at Your Spot
Houston
2
Languages
8
years of professional experience
Detail-oriented phone repair technician with extensive experience in diagnosing and resolving issues across diverse devices. Expertise in hardware and software troubleshooting, complemented by strong customer service acumen. Collaborates effectively with teams and adapts to evolving demands, consistently delivering efficient solutions.
Work History
Phone Repair Technician
3 Months- Diagnosed and repaired various smartphone models, ensuring high-quality service standards.
- Implemented process improvements that enhanced repair turnaround times and customer satisfaction.
- Managed inventory of repair parts and tools, optimizing resource allocation for efficient workflows.
- Mentored junior technicians on repair techniques and customer service best practices.
Stocker
2 Months- Managed inventory levels, ensuring stock availability and minimizing overstock situations.
- Collaborated with team to optimize stock replenishment processes and reduce downtime.
- Trained new staff on efficient stocking techniques and store layout navigation.
- Stocked designated items on shelves, end caps and displays.
Sales Associate
3 Months- Trained new associates on sales techniques and product knowledge to improve team performance.
- Maintained accurate inventory levels through diligent stock management and replenishment practices.
- Prepared merchandise for sales floor by pricing or tagging.
Stocker & Part finder
7 Months- Organized vehicle parts to efficiently fulfill customer requests
- Sorted and packed vehicle parts for shipping, ensuring accurate order fulfillment.
- Organized inventory to maximize shelf space and enhance product visibility.
- Collaborated with team members to ensure timely restocking of merchandise.
- Monitored stock levels and communicated needs to management for replenishment.
Lube Technician & Porter
1 Year 1 Month- Responsible for lubricating vital automobile systems for over hundreds of vehicles
- Identified problems with vehicles using diagnostic equipment, performed routine maintenance and general mechanic work on vehicles, testing the functionality of parts and systems.
- Worked closely with customers to assess vehicle requirements and provide technical solutions.
- Transported vehicles to various franchise locations for repairs or client pickups
Repair Agent
2 Years 6 Months- Installed and configured new devices and system components to enhance system performance.
- Responded to service requests during and after business hours to ensure timely resolutions.
- Cultivated relationships with customers in strategic vertical markets to define differentiated product value.
Sales Agent
1 Year 3 Months- Collaborated with retail representatives to enhance product presentations and advertising collateral, contributing to increased sales.
- Arranged racks and shelves to create an inviting store atmosphere, engaging customers and highlighting featured merchandise.
Cashier
6 Months- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction, and sales numbers.
- Counted cash in register drawer at beginning and end of shift.
Education
High School Diploma
GPA: 3.2
High School Diploma
Skills
Microsoft Suite (Word
PowerPoint
and Excel)
Windows 10
iOS
Android
Device assembly
Moisture remediation
Battery diagnostics
Mobile app troubleshooting
Component testing
Device servicing
COMMUNITY SERVICE
IEC (Islamic Education Center), Volunteer, 2017-10, 2019-10, Aided faculty and staff in organizing annual Eid Carnival and Classes
Languages
Persian
Full Professional
English
Timeline
Phone Repair Technician
Fix Phones at Your Spot
05.2026 - CurrentRead More
Stocker
Zara
01.2026 - 03.2026Read More
Sales Associate
Dillard's
02.2025 - 05.2025Read More
Stocker & Part finder
GMC (GM POINT)
12.2023 - 07.2024Read More
Lube Technician & Porter
Don McGill Toyota
09.2021 - 10.2022Read More
Repair Agent
UBREAKIFIX Phone Repair
03.2019 - 09.2021Read More
Cashier
Denny’s
03.2019 - 09.2019Read More
Sales Agent
Mobile Sales Kiosk, Bay Brook Mall
12.2018 - 03.2020Read More
Houston Community College
High School Diploma
Read More
Memorial High School
High School Diploma
Read More