Damerlin Baez

• Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
• Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
• Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
• Oversaw daily monitoring and patrolled buildings, grounds and work sites.

I contacted Joseline Hernandez and her management company pertaining to working an event of mine. Luckily she contacted me back and gave me the opportunity of a lifetime to bring business and people to my city by coming and working a show for me. The show was a huge success and brought many frequent people and new people out for this event. It gave me a huge sense of fulfillment and drive to continue to make my dreams a reality. I will continue to grow and prosper in the Business management/ Security Management.

• Oversaw daily monitoring and patrolled buildings, grounds and work sites.
• Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
• Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
• Conducted regular patrols of key areas to spot and control security concerns.
• Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
• Reported suspicious activities and persons to law enforcement.
• Patrolled and monitored premises in company vehicle, and by foot.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

• Analyzed and investigated incidents alongside functional management and security supervisors.
• Developed improved training methods with focus on public safety and officer awareness.
• Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
• Screened vendors and contractors before granting access to restricted areas within mall.
• Trained 5 new security officers.
• Kept team compliant with security protocols and appearance standards.
• Recorded incident reports with detailed accounts of occurrences.
• Oversaw team of security officers and managed scheduling and performance evaluations.
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• Provided clerical support, addressing routine and special requirements.
• Answered and transferred incoming telephone calls, taking messages for various staff members.
• Sorted, organized and maintained files.
• Distributed office supplies and files for staff.
• Maintained office schedule and calendar of workflow and meetings.
• Collected, arranged and input information into database system. I enjoyed working at the children's museum and expanding my knowledge on how to help people and interact with children.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Developed and updated tracking spreadsheets for process monitoring and reporting.

• Prepared learning materials, helping teachers prepare for daily instruction.
• Assessed student assignments to check quality and completeness before submission for grading.
• Maintained safety and security by overseeing students in recess environments.
• Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.

I conducted the first unified cheerleading program and earned a certificate for my accomplishments with such an organized cheerleading program for the students.

• I enjoyed working a lot with the kids, it all started when I was in gym class and decided to help out with the special needs instead of participating in gym class. They were very friendly and nice to work with and I enjoyed seeing them every chance I got. I will always cherish this opportunity because it opened my eyes a lot and I will forever enjoy working with kids in general.