Dameyon Posey
Madison,WI
Summary
With over 5 years of experience in hospitality management jobs; successful at overall improving operations such as cost control and profit management. Dedicated to providing exceptional customer service and hospitality while also fostering a positive work environment.
Overview
6
6
years of professional experience
Work History
Lobby/ Public Area Attendant
Courtyard by Marriott
- Perform a variety of tasks including cleaning and maintaining public areas of the hotel and responding to guest requests.
Kitchen Supervisor
Honeybelle@PGA National Resort
04.2022
- Manages staff and day to day kitchen operations including planning and managing the production and presentation of quality food.
Front Office Manager
Fairfield Inn And Suites Marriott
Milwaukee, WI
01.2023 - 04.2023
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
Food and Beverage Supervisor
Hilton Garden Inn Hotel
Cranberry, PA
08.2022 - 11.2022
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
- Upheld highest standards of hygiene practices among staff members through ongoing education on sanitation protocols leading to consistent top-rated health inspection scores.
Night Auditor
Courtyard by Marriott
03.2018 - 12.2018
- Respond to guest complaints, requests and emergencies; turn over the business day and prepare EOD reports for GM; start breakfast setup; responsible for cleaning and maintaining all public areas of the hotel.
Laundry Attendant
Hampton Inn and Suites
04.2017 - 06.2017
- Responsible for maintaining a constant supply of clean linens for the hotel; maintain cleanliness of laundry machinery and laundry area.
Skills
- Policy & procedure adherence
- Teamwork
- Data management
- Adaptability
- Active listening
- Problem solving
- Communication
Timeline
Front Office Manager
Fairfield Inn And Suites Marriott
01.2023 - 04.2023
Food and Beverage Supervisor
Hilton Garden Inn Hotel
08.2022 - 11.2022
Kitchen Supervisor
Honeybelle@PGA National Resort
04.2022
Night Auditor
Courtyard by Marriott
03.2018 - 12.2018
Laundry Attendant
Hampton Inn and Suites
04.2017 - 06.2017
Lobby/ Public Area Attendant
Courtyard by Marriott