James Reed
Orlando,USA
Summary
Results-driven management professional with extensive experience in leading branch operations and maximizing efficiency. Known for fostering collaborative work environment and achieving high-performance results. Reliable and adaptable, with excellent skills in leadership and client relations. Excellent record of success in inventory control and product staging. Dedicated to accurate record-keeping, work site safety, and timely issue resolution.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Branch Manager
All Pro Coolers
09.2025 - Current
- Enhanced customer satisfaction by leading branch operations and service delivery.
- Fostered team collaboration and growth through effective mentoring initiatives.
- Streamlined daily operations for maximum efficiency and resource allocation.
- Resolved customer issues swiftly, maintaining high levels of trust and satisfaction.
- Managed service department scheduling for optimal workforce effectiveness.
Warehousing & Provisioning Technician
Summit Broadband
11.2024 - 07.2025
- Picked orders for customer order fulfillment.
- Shipping LTL, Fed-EX, UPS.
- Strict inventory control utilizing RF scanners/Cycle Counts.
- Operate forklifts and High-Level Order Pickers to pick products.
Warehouse Lead
Venue Plus
09.2021 - 07.2024
- Streamlined warehouse operations, ensuring timely international and domestic shipments.
- Cultivated strong relationships with UPS, FedEx, and shipping representatives.
- Supervised warehouse staff to enhance efficiency in fast-paced environments.
- Trained employees on operational procedures and safety protocols.
- Utilized forklifts and hand trucks for effective item movement and unloading.
- Executed accurate cargo loading, unloading, and sorting for efficient shipments.
Warehouse Manager
Gym Source
06.2010 - 06.2020
- Streamlined shipping processes using UPS World Ship and FedEx services.
- Optimized warehouse resources to align with company objectives and goals.
- Ensured compliance with health and safety regulations while securing inventory.
- Resolved customer concerns through direct communication and effective problem-solving.
- Cultivated strong vendor relationships for pricing, delivery, and documentation.
- Monitored inventory quality and returned unacceptable materials to vendors.
Education
Valencia College
Orlando, FLSkills
- Production Planning
- Warehouse logistics
- Distribution & Warehousing
- Scheduling
- Shipping & Receiving
- Forklift operation
- Route Optimization
- Policy & Procedure Adherence
- Unloading & Loading cargo
- Branch operations management
- Customer relationships
- Coaching and mentoring
Certification
- Forklift Certified
- Microsoft Office
- ABS Inventory Software
- X3 Accounting and Inventory Software
Timeline
Branch Manager
All Pro Coolers
09.2025 - Current
Warehousing & Provisioning Technician
Summit Broadband
11.2024 - 07.2025
Warehouse Lead
Venue Plus
09.2021 - 07.2024
Warehouse Manager
Gym Source
06.2010 - 06.2020
Valencia College