Ricardo Gomez
Summary
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills. Enterprising Team player successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. Highly detail-oriented and professional Branch Manager successful at meeting and exceeding branch goals. Expertise in customer service relations and sales management. Self-directed Project Manager with adaptability to meet changing operational needs. Energetic and resourceful professional proficient in program management and team leadership. Innate sales abilities and customer service skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Branch Manager
Semios
09.2022 - 03.2024
- Complied with regulatory guidelines and requirements.
- Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
- Championed process improvement initiatives that resulted in increased efficiency, improved service quality, or cost savings for the organization as a whole.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Quality Manager
Thriller Manufacturing
05.2019 - 09.2022
- Sorted product and provided expertise on non-conforming product requirements.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Enhanced customer satisfaction by monitoring and addressing customer complaints promptly and efficiently.
- Led continuous improvement initiatives by actively seeking opportunities for process optimization and cost reduction.
- Optimized supply chain operations through close collaboration with vendors on quality assurance matters, improving supplier relationships over time.
- Streamlined production processes by identifying areas for improvement and implementing corrective actions.
Project Manager
Canyon Pipeline
06.2019 - 11.2019
- Coordinated plans and specifications and mitigated risks with implementation of strict safety protocols.
- Developed and executed pre-construction milestones on project schedule.
- Obtained building and specialty permits from local jurisdictional agencies.
- Developed comprehensive project schedules, resulting in timely completions and minimal delays.
- Identified and resolved construction issues promptly to prevent delays.
- Prepared and managed project budgets to accurately track costs and expenses.
Construction Foreman
Mountain Cascade
10.2011 - 07.2019
- Scheduled job assignments for staff to monitor progress and performance.
- Conducted monthly meetings with employees to discuss safety issues, status and development.
- Improved client satisfaction with consistent communication and updates on project status.
- Inspected completed work to verify quality standards and compliance with criteria.
- Delivered reports to construction manager to detail project updates and likely completion dates, noting delays, and causes.
- Evaluated team member strengths and assigned tasks based upon expertise and background.
- Supervised field crews to maximize quality and work efficiency.
- Provided feedback to workers on job performance and safety procedures.
- Demonstrated strong leadership skills in coordinating multiple subcontractors to ensure seamless integration within overall project timelines.
Education
High School Diploma -
John H. Pitman High School
Turlock, CA06.2011
Skills
- Fluent in Spanish
- Estimating
- Bid preparation
- Operations Oversight
- Public Speaking
- Materials Estimates
- Production Planning
- Hardworking and Reliable
- Technical knowledge
- Equipment Operation
- Quality Inspection
- Schedule Coordination
- Project Scheduling
Accomplishments
- Implemented new quality assurance procedures to maximize customer satisfaction and loyalty.
- Repeatedly received recognition from superiors for excellence in service.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Cpr / First aid certified
Forklift Certified
Osha 30 Certified
Assistant coach little league baseball
Every year I help out with coaching through Turlock city recreation along with my children playing in the same league.
Languages
Spanish
Professional Working
Timeline
Branch Manager
Semios
09.2022 - 03.2024
Project Manager
Canyon Pipeline
06.2019 - 11.2019
Quality Manager
Thriller Manufacturing
05.2019 - 09.2022
Construction Foreman
Mountain Cascade
10.2011 - 07.2019
High School Diploma -
John H. Pitman High School
Cpr / First aid certified
Forklift Certified
Osha 30 Certified
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