Damia Adjlane
Hutto,TX
Summary
Dynamic professional with customer service excellence, notably at Target Store. Skilled in multitasking and problem-solving, excelling in fast-paced environments, and enhancing team performance and customer satisfaction. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
10
10
years of professional experience
Work History
Style Consultant
Target Store
09.2022 - 08.2024
- Greeted all customers with warm smile and asked open-ended questions to better understand their needs.
- Managed time efficiently, balancing multiple tasks and prioritizing high-value deals to maximize results.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Implemented visual merchandising strategies that attracted customers and boosted overall store performance.
- Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
Team Lead (Food Industry)
ABIA FOOD
04.2019 - 03.2021
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Coached team members in techniques necessary to complete job tasks.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated customer needs and feedback to drive product and service improvements.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Lab Technician (Food Industry)
SOUMMAM MINERAL WATER
01.2018 - 01.2019
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
Student Internship (Quality Control Laboratory)
Central Lab, FILLIALE GROUP AGRODIV
05.2017 - 06.2017
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Analyzed problems and worked with teams to develop solutions.
- Collected and labeled samples of bread flour, semolina, and bread for testing.
- Performed physicochemical analysis of semolina, bread flower, and bread fortified with iron using laboratory equipment and adhering to detailed laboratory procedures.
- Recorded results and compare them to those of products non-fortified with iron.
- Interpreted and discussed results.
- Cleaned, maintained, operated, and sanitized laboratory equipment.
Student Internship (University Research Center)
Abderrahmane Mira University
01.2017 - 04.2017
- Did research for the final dissertation.
- Performed multiple physicochemical and sensory analyzes on semolina, flour, and bread fortified with iron using laboratory equipment, recorded results, and compared them with standards.
- Interpreted and discussed results.
- Cleaned, maintained, operated, and sanitized laboratory equipment.
- Communicated effectively with staff and accepted critiques and suggestions for areas of improvement.
Student Internship (Food Quality Control Lab)
ALMAG
03.2016 - 04.2016
- Safely and efficiently collected and labeled samples of raw materials, process water, and margarine for testing.
- Performed physicochemical analysis of raw materials, process water, and margarine products adhering to detailed laboratory procedures, and compared test results with standards under the supervision of professional lab technicians.
- Interpreted and discussed results.
- Cleaned, maintained, operated, and sanitized laboratory equipment.
Student Internship (Medical Laboratory)
Public Hospital Akloul Ali
08.2014 - 09.2014
- Collected and labeled samples of blood, urine, saliva, and feces for testing.
- Conducted chemical, physiological, and bacteriological tests using lab equipment and tools and logged results data under the supervision of professional lab technicians.
- Maintained, calibrated, cleaned, and tested sterility of medical laboratory equipment.
Education
Master of Science - Food Science
University of Bejaia, (Abderrahmane Mira)
Bejaia-Algeria07-2017
Bachelor of Science - Food And Nutrition
University of Bejaia (Abderrahmane Mira)
Bejaia-Algeria11-2015
Skills
- Teamwork and collaboration
- Good customer service experience
- Problem-solving
- Multitasking Abilities
- Computer skills
- Organization and time management
- Decision-making
- Attention to detail
- Able to follow instructions and strictly follow procedures
- Good skills in Microsoft Office (Word/Excel), and Google Sheets
Languages
English
French
Arabic
Timeline
Style Consultant
Target Store
09.2022 - 08.2024
Team Lead (Food Industry)
ABIA FOOD
04.2019 - 03.2021
Lab Technician (Food Industry)
SOUMMAM MINERAL WATER
01.2018 - 01.2019
Student Internship (Quality Control Laboratory)
Central Lab, FILLIALE GROUP AGRODIV
05.2017 - 06.2017
Student Internship (University Research Center)
Abderrahmane Mira University
01.2017 - 04.2017
Student Internship (Food Quality Control Lab)
ALMAG
03.2016 - 04.2016
Student Internship (Medical Laboratory)
Public Hospital Akloul Ali
08.2014 - 09.2014
Master of Science - Food Science
University of Bejaia, (Abderrahmane Mira)
Bachelor of Science - Food And Nutrition
University of Bejaia (Abderrahmane Mira)
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