Summary
Overview
Work History
Education
Skills
Projects & Achievements
Timeline
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Damian Baker

Atlanta,GA

Summary

Results-driven IT Professional with 5+ years in systems administration, network engineering, cybersecurity, and software development. Skilled in infrastructure optimization, security, and automation with Windows, Linux, SQL, Python, JavaScript, and other modern languages. Experienced in Microsoft 365, Intune, cloud platforms, and delivering scalable, efficient, and secure IT solutions.

Overview

7
7
years of professional experience

Work History

SYSTEMS ENGINEER

Brightside IT
Buford, GA
04.2025 - Current
  • Engineered and maintained enterprise-grade Windows and Linux infrastructures, delivering secure, scalable, and highly available environments.
  • Automated provisioning and configuration with Python, PowerShell, and Bash, eliminating manual errors and accelerating deployments.
  • Deployed VMware, Hyper-V, and Docker to optimize workload management, improve efficiency, and reduce infrastructure sprawl.
  • Directed enterprise identity and compliance by managing Active Directory, Entra ID, and Intune for seamless authentication and device security.
  • Built monitoring, patching, and backup automation to strengthen reliability and protect against outages and cyber threats.

SYSTEM ADMINISTRATOR

McGinnis Woods School
Alpharetta, GA
07.2024 - Current
  • Administered Windows and Linux servers, Active Directory, Group Policy, and file/print services to support day-to-day business continuity.
  • Configured and maintained Microsoft 365, Entra ID, Intune, and Exchange, streamlining identity management and device compliance.
  • Hardened systems with patching, configuration, and endpoint protections to strengthen security posture.
  • Developed PowerShell and Python scripts to automate user management and reporting, cutting repetitive tasks from hours to minutes.
  • Partnered with networking and security staff to resolve complex issues, remediate vulnerabilities, and prepare for audits.

BROADCAST ENGINEER

Atlanta Commercial Productions
Norcross, GA
01.2024 - Current
  • Designed enterprise VLAN architectures to support real-time broadcast workflows and ultra-low-latency video delivery.
  • Architected redundant streaming infrastructures with NDI, HLS, RTMP, and adaptive bitrate protocols, guaranteeing continuity during peak load.
  • Engineered firmware pipelines for NDI cameras with security hardening and performance optimizations for live production.
  • Executed PoE redesigns, switch segmentation, and failover routing to increase reliability and scalability of broadcast operations.

NETWORK ENGINEER

Leapfrog Services
Atlanta, GA
03.2022 - 01.2024
  • Designed, implemented, and maintained LAN/WAN environments including VLANs, routing, and enterprise switching.
  • Enhanced performance with traffic analysis, capacity planning, and QoS strategies to keep mission-critical applications running smoothly.
  • Strengthened security by deploying firewalls, VPNs, and IDS/IPS solutions aligned with compliance frameworks.
  • Troubleshot complex Layer 2/3 networking issues and implemented root cause fixes to prevent recurrence.
  • Collaborated on disaster recovery and redundancy planning to ensure high availability across client environments.

IT SUPPORT ENGINEER

TaskUs
Dallas, TX
03.2021 - 03.2022
  • Led escalated technical cases across infrastructure, applications, and security that frontline engineers could not resolve.
  • Developed custom troubleshooting scripts in Python, PowerShell, and Bash to accelerate diagnostics and reduce incident time.
  • Debugged virtualization, networking, and cloud environments to identify and fix service-impacting issues.
  • Authored advanced runbooks, knowledge base articles, and post-mortems to improve resolution workflows and reduce future escalations.
  • Trained Tier 1–2 engineers in advanced diagnostics, troubleshooting, and incident response techniques.

SOC ANALYST

Specialized
Morgan Hill, CA
07.2020 - 02.2021
  • Monitored SIEM platforms and correlated alerts to rapidly detect, investigate, and escalate potential threats.
  • Conducted root cause analysis on incidents, implementing preventive controls to strengthen defenses against recurring attacks.
  • Investigated phishing, malware infections, and unauthorized access attempts, containing risks before they spread.
  • Documented incidents and system changes in detail to enhance detection strategies and audit readiness.
  • Partnered with IT and compliance teams to remediate vulnerabilities and enforce strict security policies.

SOFTWARE ENGINEER

Home Depot
Atlanta, GA
08.2018 - 07.2020
  • Designed and maintained scalable backend services and RESTful APIs supporting enterprise retail and supply chain systems.
  • Tuned PostgreSQL and MongoDB databases through indexing, schema optimization, and query improvements for faster performance.
  • Built microservices architecture with Docker and Kubernetes, enabling resilient and scalable deployments.
  • Automated testing and deployments with Jenkins and GitHub Actions CI/CD pipelines, reducing release cycle times.
  • Embedded security best practices into production code, including RBAC, API authentication, and input validation.

Education

FULL STACK WEB DEVELOPMENT - PROFESSIONAL CERTIFICATION - Algorithms & Data Structures, Server-Side Development, Quality Assurance, Testing & Deployment

Georgia Institute of Technology
Atlanta, GA
01.2020

HIGH SCHOOL DIPLOMA -

Druid Hills High School
Atlanta, GA
01.2013

Skills

  • Operating Systems: Windows, macOS, Linux
  • Networking: VLAN, Firewall, PoE, Network Administration, VoIP
  • Security: Cybersecurity, VPN Configuration, Intrusion Detection, Malware Analysis, SIEM System
  • Administration: Active Directory, Patch Management, System Monitoring, Virtualization (VMware, Hyper-V)
  • Broadcast & Streaming: NDI, HLS Streaming, Broadcasting, RTMP/SRT Protocols, Zoom, Microsoft Teams, WebRTC
  • Programming & Databases: JavaScript, Python, SQL, Bash Scripting, PowerShell

Projects & Achievements

  • Pet Perfect, 2018, Built a Vue.js based web app integrating Google Maps API for real-time pet service tracking.
  • Pixel Smash, 2018-2019, Developed a real-time multiplayer fighting game using Phaser.js and Socket.io.
  • Ad-Vision, 2019, Designed an AR mobile application using Unity & ARKit/ARCore for interactive advertisements.
  • Adaptive Streaming Platform, 2022, Engineered a low-latency streaming system with HLS, DASH, and WebRTC, achieving seamless scalability.
  • Best UI Award, 2019, Recognized for outstanding UI/UX design during the capstone showcase for work on Pet Perfect.
  • Most Creative Award, 2020, Honored for innovation and creativity in mobile development for Ad-Vision.

Timeline

SYSTEMS ENGINEER

Brightside IT
04.2025 - Current

SYSTEM ADMINISTRATOR

McGinnis Woods School
07.2024 - Current

BROADCAST ENGINEER

Atlanta Commercial Productions
01.2024 - Current

NETWORK ENGINEER

Leapfrog Services
03.2022 - 01.2024

IT SUPPORT ENGINEER

TaskUs
03.2021 - 03.2022

SOC ANALYST

Specialized
07.2020 - 02.2021

SOFTWARE ENGINEER

Home Depot
08.2018 - 07.2020

FULL STACK WEB DEVELOPMENT - PROFESSIONAL CERTIFICATION - Algorithms & Data Structures, Server-Side Development, Quality Assurance, Testing & Deployment

Georgia Institute of Technology

HIGH SCHOOL DIPLOMA -

Druid Hills High School
Damian Baker