Oversaw the smooth functioning of computer hardware, software systems and internal infrastructure encompassing routers, switches, servers, and VOIP telephony
Diagnosed and provided root cause analysis for deliverability issues, application, hardware, network, and O/S issues.
Coordinated Microsoft Exchange Server and network implementation, operation, and maintenance.
Conducted in-depth analysis and reporting for operating systems, major software patches, and security vulnerabilities.
Create and maintain high-quality documentation of all relevant specifications, systems, and procedures.
Audio Visual Technician
Crawford Entertainment Systems Inc.
Louisville, KY
09.2022 - 10.2023
Implemented installations of various A/V and network devices in both residential and commercial environments.
Executed various wiring and cable terminations involving CAT5e, CAT6, RG6, and speaker wire.
Managed the programming and network integration of various audio-visual equipment, including routers, switches, controller units, amplifiers, receivers, microphones, speakers and televisions.
Provided on-site technical support and clear instructions to clients and users.
Structured Cabling Technician
Professional Cabling Solutions
Louisville, KY
10.2021 - 08.2022
Installed and maintained structured cabling systems for offices, data centers, and industrial sites.
Pulled, routed, and dressed Cat6 and fiber optic cables through walls, ceilings, and conduit systems.
Terminated and tested copper and fiber cables using certified testing equipment.
Mounted racks, cable trays, and network cabinets while managing cable organization and labeling.
Collaborated with project managers and IT teams to ensure compliance with technical specifications and deadlines.
Maintained detailed documentation and as-built drawings for all installed systems.
Education
Bachelor of Science - Cybersecurity and Information Assurance
Western Governors University
03-2027
Azmyth School of Music Technology -
Audio Engineering And Music Production
Indianapolis, IN
12-2017
Skills
Operating Systems: Windows, MacOS, Linux
Productivity & Identity: Microsoft 365, Microsoft Teams, Active Directory