Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager

Damian Brasgalla

Glendale,AZ

Summary

Recent graduate with a strong foundation in data analytics and practical experience gained through academic project. Demonstrates exceptional teamwork, problem-solving, and time-management skills. Enthusiastic about starting a career journey and making impactful contributions with unwavering commitment and drive.

Overview

6
6
years of professional experience

Work History

Data Control Specialist

Sitemetric
07.2024 - Current
  • Monitoring and securing activities through identification and approval processes including badge verification and compliance checks.
  • Identified and resolved discrepancies in datasets, ensuring consistency across all data sources.
  • Reduced data-related errors through rigorous attention to detail and thorough validation checks.

Team Lead

Walmart
09.2022 - 07.2024
  • Main responsibilities for this position are customer service management, maintenance management, employee supervision and training, and cash management.
  • This role focused on front end management and operations of teams ranging in size from 20-30 employees.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.

Shift Manager

McDonald’s
02.2019 - 08.2022
  • Main responsibilities include customer service management, food preparation and assembly, employee supervision and training, inventory management, and cash management.
  • Goals introduced through this role include leadership and development of a team and maintaining an increase of productivity through planning and collaboration.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.

Technical Support Engineer

Starship Technologies
10.2021 - 05.2022
  • Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.

Education

BS - Data Science

Northern Arizona University
Flagstaff, AZ

Skills

  • Categorical Analysis
  • Data Analysis
  • Data Reporting
  • Data Visualization
  • Forecasting
  • Microsoft Office
  • Python
  • R programming
  • Regression Analysis
  • Tableau
  • Time Series Analysis

Timeline

Data Control Specialist

Sitemetric
07.2024 - Current

Team Lead

Walmart
09.2022 - 07.2024

Technical Support Engineer

Starship Technologies
10.2021 - 05.2022

Shift Manager

McDonald’s
02.2019 - 08.2022

BS - Data Science

Northern Arizona University

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Damian Brasgalla