Markel Spencer
Frederick,MD
Summary
Dynamic professional with a strong background in data accuracy and compliance from Sitemetric. Proven ability to engage students through motivational techniques and effective planning. Skilled in online teaching and mentoring, fostering professional growth and enhancing team productivity. Committed to maintaining high professional ethics while achieving organizational goals.
Overview
9
9
years of professional experience
Work History
Data Control Specialist
Sitemetric
Frederick, Maryland
05.2025 - Current
- Reviewed data entries for accuracy and compliance with company standards.
- Analyzed workflow for identifying bottlenecks in data processing activities.
- Monitored facility access to ensure safety and security protocols were followed.
Sales Representative
Power Home Remodeling
Silver Spring, Maryland
01.2025 - 05.2025
- Collaborated with team members to streamline sales processes and improve efficiency.
- Managed customer inquiries and resolved issues promptly and effectively.
Correctional Professional / Instructor
Maryland Department of Corrections
, MD
06.2020 - 01.2025
- Designed lesson plans tailored to students' academic requirements.
- Helped students explore concepts with engaging, learning-focused activities.
- Collaborated with law enforcement and emergency services during incidents.
- Mentored new hires, resulting in stronger staff development, and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Promoted active learning by effectively selling educational content.
- Managed inmate transport to court appearances and medical appointments safely.
- Engaged in weapons training, achieving proficiency in multiple firearms.
Sales Associate
Finish Line
04.2019 - 06.2020
- Engaged in friendly conversation with customer to better uncover individual needs.
- Helped customers locate products and checked store system for merchandise at other sites.
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Food Preparation Worker
Chick-fil-A
03.2016 - 12.2019
- Handled high-pressure situations calmly and professionally during peak hours of operation.
- Demonstrated strong attention-to-detail when measuring ingredients and following recipes closely for best results.
- Maintained composure and work quality while under stress.
- Organized and re-stocked various stations and self-service items.
- Managed time to juggle multiple meal preparations simultaneously and complete job duties on time.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Sales Representative / Operat
Bug Boys
07.2018 - 08.2019
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Education
Certificate For Defense Tactics - Criminal Justice
Maryland Police And Correctional Training Com.
Sykesville, MD07-2024
Certificate For Lesson Plan Development - New Instructor And Lesson Plan Development
Maryland Police And Correctional Training Com.
Sykesville, MD12-2023
High School Diploma -
Fort Hill High School
Cumberland, MD05-2017
Skills
- Student engagement
- Professional ethics
- Motivational techniques
- Online teaching
- Planning and coordination
References
Rory m McCarty - 461 veterans memorial Hwy Ridegely WV.
301-269-1029
Amanda lambert - 13313 Uhl Highway SE Cumberland MD.
240-362-6042
Calvin Eugene jones jr - 14305 Old lake Drive Cumberland MD.
240-920-2810
Timeline
Data Control Specialist
Sitemetric
05.2025 - Current
Sales Representative
Power Home Remodeling
01.2025 - 05.2025
Correctional Professional / Instructor
Maryland Department of Corrections
06.2020 - 01.2025
Sales Associate
Finish Line
04.2019 - 06.2020
Sales Representative / Operat
Bug Boys
07.2018 - 08.2019
Food Preparation Worker
Chick-fil-A
03.2016 - 12.2019
Certificate For Defense Tactics - Criminal Justice
Maryland Police And Correctional Training Com.
Certificate For Lesson Plan Development - New Instructor And Lesson Plan Development
Maryland Police And Correctional Training Com.
High School Diploma -
Fort Hill High School
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