Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Damian Faison

Charlotte,North Carolina

Summary

Accomplished Automotive Technician with a proven track record at Merchants Tire, excelling in diagnostics, engine repair, and customer satisfaction. Leveraging strong work ethic and problem-solving skills, consistently enhanced vehicle performance and reliability. Expert in preventive maintenance and troubleshooting, achieving high levels of efficiency and customer trust. Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities. Organized [Job Title] with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Automotive Technician

Mavis Tire
03.2023 - 04.2024

Automotive Technician

NTB-National Tire & Battery
01.2009 - 08.2023

Automotive Technician

Merchants Tire
06.1995 - 11.2008
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Repaired and replaced worn and damaged components.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Read and followed technical documentation to complete accurate repairs.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.

Education

High School Diploma -

Broughton Magnet High School
723 St Marys St, Raleigh, NC
06.1995

Skills

  • Strong Work Ethic
  • Changing tires
  • Engine repair
  • Problem-Solving
  • Changing Oil
  • Hand and power tools
  • Brake systems understanding
  • Preventive Maintenance
  • Replacing parts
  • Troubleshooting skills
  • Parts Replacement
  • Fluid Exchanges
  • Diagnostic abilities
  • Customer Service
  • Brake Systems
  • Inspecting vehicles
  • Steering systems
  • Tire Services
  • Suspension Systems
  • Alignments experience
  • System repairs
  • Transmissions
  • Fuel systems
  • Exhaust Systems
  • Preventive maintenance services
  • Coolant System Control
  • Electrical failure repairs
  • Battery Services
  • Replacing Filters
  • Electrical understanding
  • Engine Rebuilds
  • Heating and Air Conditioning
  • Drivetrain Repair
  • Automotive Electronics
  • Drivetrain and Axle Installation
  • Wheel Alignments
  • Rebuilding engines
  • Advanced Diagnostics
  • Manual transmissions
  • Purchasing Parts and Inventory
  • ASE Certification
  • Brake servicing

Certification

  • AST - Advanced Service Technician
  • CST - Certified Service Technician

Timeline

Automotive Technician

Mavis Tire
03.2023 - 04.2024

Automotive Technician

NTB-National Tire & Battery
01.2009 - 08.2023

Automotive Technician

Merchants Tire
06.1995 - 11.2008

High School Diploma -

Broughton Magnet High School
Damian Faison