Damian Frey
Lake Stevens
Summary
Detail-oriented Computer Technician with 3 years of experience providing technical support in educational environments at Lake Stevens School District. Excelled in diagnosing and resolving hardware/software issues, configuring enterprise systems, and delivering user-focused solutions to ensure system reliability. A fast learner seeking a key tech role to enhance IT infrastructure through strategic technical support, process optimization, and team collaboration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Computer Technician
Lake Stevens School District
Lake Stevens
06.2022 - Current
- Diagnosed and resolved hardware and software issues for over 1,000 Chromebooks, Windows laptops, and desktops in a school district, saving ~$90,000 annually through repairs and reduced replacements.
- Performed routine maintenance, including system updates, virus scans, and hardware upgrades, on over 300 Windows laptops and desktops annually, ensuring 95% system uptime.
- Assembled and configured 10 computer labs for educational use, installing monitors, desktops, switches, and Ethernet cabling with thorough cable management, delivering reliable, ready to use environments.
- Verified and reconciled inventory records for Chromebooks, document cameras, printers, Boxlights, and other IT assets across 7 schools, updating data in Google Sheets for accurate tracking and management.
- Configured and enrolled over 10,000 Chromebooks into enterprise management platforms utilizing ChromeOS and Cisco Meraki, ensuring compliance with district policies.
- Deployed standardized software images to 300+ Windows devices using network imaging tools, ensuring consistent performance and compatibility for educational applications across multiple campuses.
Education
Associate - Arts and Sciences
Everett Community College
Everett, WA01.2026
Skills
- Microsoft Excel, PowerPoint, Outlook, Word, Access
- Programming languages: Python, JavaScript, Java
- Operating systems: Windows, MacOS, ChromeOS
- Hardware troubleshooting and repair
- Technical support
- Inventory management
- Communication skills
- Attention to detail
- Adaptability
- Time management
Family Bakery (Volunteering – ~2-4hrs/month)
- Supported day-to-day operations in a family-run bakery, assisting with sales and customer service.
- Processed ~1,500 monthly transactions via Square POS with 100% accuracy, ensuring smooth checkout and reliable reporting.
- Helped streamline restocking by analyzing sales data for 50+ products, improving inventory tracking efficiency.
- Contributed to strong customer relationships by assisting with 500+ inquiries monthly, supporting a year-over-year increase in repeat customers.
Certification
Microsoft Office Specialist Master, Certified in Microsoft Word, Excel, PowerPoint, Access, and Outlook (Versions 2016 and 2019)
Timeline
Computer Technician
Lake Stevens School District
06.2022 - Current
Associate - Arts and Sciences
Everett Community College
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