Damian Harris
Norcross,GA
Summary
Detail-oriented operations professional with 3+ years of experience in timekeeping and operational support. Ensured accuracy of time records and documentation for payroll processing. Addressed timekeeping discrepancies through root-cause analysis and collaboration across teams. Handled sensitive employee data with precision and efficiency.
Overview
5
5
years of professional experience
Work History
Timekeeper
Delta Air Lines
Atlanta, GA
07.2025 - Current
- Maintained accurate records of employees' hours worked, supporting payroll processes and compliance.
- Entered and verified timekeeping data, ensuring accuracy through consistent reviews and corrections.
- Resolved employee inquiries regarding paychecks and payroll-related matters, enhancing employee satisfaction and trust.
- Protected sensitive employee information to maintain trust and compliance with privacy regulations. around sensitive employee information at all times.
Operations Specialist
Delta Airlines
Atlanta
07.2023 - Current
- Implemented policies for operational efficiency, improving workflow and collaboration across teams.
- Coordinated interdepartmental scheduling to effectively meet diverse operational needs.
- Maintained and updated attendance records, ensuring accurate scheduling and effective conflict resolution.
- Address and resolve frontline staff inquiries, fostering a supportive work environment.
Assistant Teacher
Child Care Careers
Atlanta
09.2021 - 02.2026
- Collaborated with teachers to identify and address children's needs, improving classroom dynamics.
- Maintained clean, hazard-free environments, ensuring safety for optimal learning.
- Supervised students indoors and outdoors, promoting a secure atmosphere.
- Organized classroom supplies for easy access during lessons. efficiently, ensuring resources are readily available.
Customer Experience Specialist
Delta Airlines
Atlanta
03.2022 - 07.2023
- Addressed passenger inquiries, enhancing satisfaction and streamlining processes.
- Processed payments and prepared invoices, ensuring accurate transactions.
- Provided frontline support, fostering positive interactions with passengers.
- Guided new hires, promoting seamless onboarding and knowledge sharing.
- Delivered exceptional customer service by addressing inquiries promptly, enhancing passenger satisfaction and fostering loyalty.
Education
High School Diploma -
Dr Susan S Mckinney
Brooklyn, NY06-2012
Skills
- Time tracking accuracy
- Payroll compliance
- Timekeeping compliance
- Payroll reconciliation
- Attendance tracking
- Workforce scheduling
- Data integrity checks
- Accuracy and precision
- Problem solving
- Employee relations
- Attention to detail
Timeline
Timekeeper
Delta Air Lines
07.2025 - Current
Operations Specialist
Delta Airlines
07.2023 - Current
Customer Experience Specialist
Delta Airlines
03.2022 - 07.2023
Assistant Teacher
Child Care Careers
09.2021 - 02.2026
High School Diploma -
Dr Susan S Mckinney