Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melanie Spears

Canyon Lake,TX

Summary

Dynamic professional with extensive experience in payroll processing and employee relations at Clark Constructors. Proven track record of reducing payroll errors through meticulous data entry and accuracy. Skilled in time tracking tools and fostering positive workplace relationships, ensuring compliance and enhancing operational efficiency. Committed to delivering exceptional results in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Timekeeper

Clark Constructors
08.2019 - 03.2020
  • Verified timekeeping records and handled any discrepancies with employees.
  • Checked accrued hours against listed hours for leave time.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Maintained detailed records of employee attendance, including sick days, vacation time, and overtime hours.
  • Researched and resolved time discrepancies.
  • Processed payrolls on regular basis for more than 75
  • employees nationally.
  • Reduced payroll errors by meticulously reviewing timesheets and resolving discrepancies before final submission.
  • Managed payroll data entry and processing for 75
  • employees to comply with predetermined company guidelines.
  • Served as a trusted resource for employees seeking clarification on pay-related matters, fostering positive relationships among staff members.

Head Teller

Resource Bank
08.2014 - 08.2019
  • Assisted customers with account inquiries, resolving issues promptly to ensure satisfaction.
  • Provided support during audits, gathering necessary documentation and demonstrating compliance with internal controls.
  • Developed strong rapport with customers by actively listening, addressing concerns promptly, and providing tailored solutions.
  • Introduced customers to other bank team members to help meet financial needs.
  • Coordinated workflow among tellers, assigning tasks and monitoring performance for optimal efficiency during peak hours.
  • Verified amount of cash in cash drawer against day's receipts, quickly identifying errors.
  • Reduced errors in transactions with vigilant attention to detail and adherence to banking regulations.
  • Enhanced customer satisfaction by providing efficient and accurate transaction services.
  • Implemented cross-selling techniques to promote bank products, contributing to increased revenue generation.

Head Teller

First Guaranty Bank
05.2012 - 03.2014
  • Balanced cash drawers consistently at end-of-day without discrepancies, ensuring accuracy in all transactions processed throughout the day.
  • Oversaw currency shipments and deposits while adhering to strict safety guidelines.
  • Replenished ATM funds in empty canisters prior to validation process.
  • Answered inquiries regarding checking and savings accounts and other related products.
  • Created teller schedule to keep weekly and weekend shifts properly staffed.
  • Ensured a secure working environment by adhering to strict security protocols and conducting regular audits.
  • Mentored junior tellers, fostering professional development and growth within the team.
  • Maintained up-to-date knowledge of banking policies, procedures, and regulatory requirements for effective guidance of team members and clients alike.
  • Investigated and promptly resolved issues with patron accounts.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Recognized and prevented fraudulent activities and suspicious transactions.
  • Managed daily bank operations by processing customer transactions and providing exceptional customer service.

Bookkeeper

Smittys Supply
03.2009 - 03.2012
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Reconciled and corrected issues with financial records.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
  • Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
  • Provided support during audits by supplying requested documentation promptly and accurately.
  • Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.

Education

High School Diploma -

Mount Hermon High School
Mount Hermon, LA
01.1974

Skills

  • Time tracking tools
  • Calendar management
  • Deadline oriented
  • Data entry proficiency
  • Accuracy and precision
  • Punctuality
  • Employee relations
  • Bookkeeping

Timeline

Timekeeper

Clark Constructors
08.2019 - 03.2020

Head Teller

Resource Bank
08.2014 - 08.2019

Head Teller

First Guaranty Bank
05.2012 - 03.2014

Bookkeeper

Smittys Supply
03.2009 - 03.2012

High School Diploma -

Mount Hermon High School

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