Damian Perez
San Antonio,TX
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Motivated and focused on providing high-quality customer service, customer satisfaction and team productivity. Skilled at working with no supervision and knowledgeable about company products. Organized and dependable at managing multiple priorities with a positive attitude.
Overview
5
5
years of professional experience
Work History
Team Associate
Walmart
03.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Provided training and support to new associates to help provide high-quality customer service.
- Exhibited high energy and professionalism when dealing with customers.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting, and stocking merchandise.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
- Assisted with plant sales and community garden initiatives to promote business and educate public about gardening.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Applied knowledge of electronics products to educate prospects and customers.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Checked to see if requested items were available from store's inventory.
- Met customer needs through polite, friendly and attentive service.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained clean and organized stockroom by condensing and removing empty boxes.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Completed floor replenishment to guarantee customer satisfaction and size availability.
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
Line Cook
Bill Millers
10.2018 - 03.2019
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Checked food temperature regularly to verify proper cooking and safety.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed health, safety and sanitation guidelines while preparing and serving food.
Education
High School Diploma -
San Antonio Leadership Academy
San Antonio01.2021
Skills
- Strong Organizational Skills
- Negotiation and Conflict Resolution
- Ability to Multitask
- Packing and Securing Product to Ensure Safe Arrival
- Money Handling Abilities
- Detail Oriented
- Maintain Records
- Self-Motivated and Disciplined
- Excellent Customer Service
- Efficient in Computer Literacy
Timeline
Team Associate
Walmart
03.2022 - Current
Line Cook
Bill Millers
10.2018 - 03.2019
High School Diploma -
San Antonio Leadership Academy
Similar Profiles
Rachel ChristopherRachel Christopher
Spark Driver at WalmartSpark Driver at Walmart
Giovonni MoralesGiovonni Morales
Grocrey Associate at WalmartGrocrey Associate at Walmart
Rashaad FosterRashaad Foster
Stocker at WalmartStocker at Walmart
Leona PolleyLeona Polley
Stocker at WalmartStocker at Walmart
Maria CruzMaria Cruz
Barista at StarbucksBarista at Starbucks