Alyssa Vanderlinde
Williamson,NY
Summary
Professional Secretary with over eight years of experience managing daily administrative support tasks and operations in the Healthcare industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Overview
20
20
years of professional experience
Work History
Associate Team Leader
HR Block
Rochester, NY
01.2017 - Current
- Mentored and guided employees to foster proper completion of assigned duties.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
Secretary IV
University Of Rochester
Rochester, NY
06.2019 - 03.2020
- Assisted students with organizing and executing of various student events.
- Managed the schedule for 2 school vans for various student groups to use for their off campus events.
- Organized and set up student group events for the campus.
- Ordered food and supplies for various events that students and faculty were planning.
- Provided minutes and transcription of staff and student meetings.
- Handled rental agreements and contracts for student vans.
Secretary III
University Of Rochester Medical Center
Rochester, NY
10.2017 - 07.2019
- Answered multi-line phone system for Surgical Pathology.
- Directed calls to the correct pathologist.
- Responsible for the intake and cataloguing of pathology slides from other hospitals.
- Organized and distributed pathology slides to the correct pathologist.
- Performs secretarial or word processing duties including the sorting and routing of mail.
- Serves as departmental receptionist, maintains files and office supplies.
- Responsible for correctly returning reviewed pathology slides to their proper storage place.
Education
Associate of Arts - Office Technology
Monroe Community College
Rochester, NYSkills
- Overseeing Daily Activities
- Staff Training
- Multi-Line Telephone Systems
- Appointment Coordination
- Judgment and Decision-Making
- Microsoft Office Suite
- Multitasking and Time Management
- Database and Client Management Systems
- Strong Organizational Skills
Timeline
Secretary IV
University Of Rochester
06.2019 - 03.2020
Secretary III
University Of Rochester Medical Center
10.2017 - 07.2019
Associate Team Leader
HR Block
01.2017 - Current
Associate of Arts - Office Technology
Monroe Community College
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