Damian Reed
Riverton,UT
Summary
Experienced business graduate looking for a position with a leading healthcare organization where I can utilize my analytical and administrative skills to help deliver exceptional results. I am passionate about delivering great service for the organization by treating patients, staff and stakeholders with professionalism.
Overview
5
5
years of professional experience
Work History
Office Assistant
Precision Eye Care
Murray, UT
06.2022 - Current
- Streamlined medical billing processes to reduce errors and increase provider reimbursement.
- Tracked provider credentialing to maintain transparency and trust with patients.
- Facilitated interviews and onboarding to acquire knowledgeable and professional staff.
- Deployed a new digital marketing project which increased appointments by 32% over a four month period.
- Contracted with various insurance companies to increase provider visibility.
Patient Care Coordinator
Mountain Medical Imaging
Murray, UT
11.2020 - 06.2022
- Primary responsibilities of this position include checking patients in, scheduling appointments, answering emails/texts, and managing various health insurance policies related to patient care appointments.
- Understanding and handling patient information based on HIPPA privacy and security regulations.
- Successfully manage workload by being well organized and using an analytical approach to work efficiency.
- Exercise patience and empathy while working with patients and other staff members.
Therapy Tech
Mountain Land Physical Therapy
10.2019 - 03.2020
- Demonstrated excellence in patient care, appointment scheduling, emails, phone calls and knowledge of patient insurance policies.
- Performed various duties under the direction of physical therapists including, instructing patients in various stretches and warm-ups and assisting the physical therapists with other patient activities when required.
- Obtained more advanced knowledge of Medicare and Medicaid programs.
Education
B.S. - Business Management -
Utah Valley University
Orem, UT08.2024
Associate of Science - Business Administration And Management
Utah Valley University
Orem, UT12-2022
Skills
- Excellent working in team environments and solo environments
- Advanced knowledge of private and public healthcare services
- Proficient in Microsoft Office, Tableau, PACS and medical billing software
- Ability to take phone calls and answer emails in a timely and professional matter
- Skilled in 10-key
- Typing skills of 65 wpm
- Understanding of HIPAA laws and regulations
- Experience with 1500 forms, CPT codes, fee schedules, and ICD-10 Codes
- Analytical problem solver
- Skilled in maintaining client and account relations
References
Available upon request
Timeline
Office Assistant
Precision Eye Care
06.2022 - Current
Patient Care Coordinator
Mountain Medical Imaging
11.2020 - 06.2022
Therapy Tech
Mountain Land Physical Therapy
10.2019 - 03.2020
B.S. - Business Management -
Utah Valley University
Associate of Science - Business Administration And Management
Utah Valley University
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