Committed job seeker with a proven track record of effectively meeting company needs through consistent and organized practices. Demonstrated ability to thrive under pressure and adapt quickly to new situations and challenges.
Overview
27
27
years of professional experience
Work History
Office Assistant
Ozarks Healthcare System
Winona, MO
05.2024 - Current
Facilitate accurate medical record management via Meditech system.
Updated patient demographics by accurately collecting necessary information for both new and current patients.
Managed confidential data with strict adherence to HIPAA regulations.
Managed incoming correspondence from other healthcare providers to maintain up-to-date patient information.
Facilitated patient flow by effectively managing appointments, walk-ins, and cancellations.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Office Manager
Circle B Campground
Eminence, MO
04.2017 - 05.2024
Provided exceptional customer service when addressing client inquiries or concerns via phone calls
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Managed scheduling and coordination of all office staff to ensure smooth operations and minimal conflicts.
Optimized office space utilization, leading to more efficient and productive work environment.
Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Trained personnel in operating system and enforced participation in exercises focused on developing key skills.
Contract Administrator
Alliance Pavers
St. Cloud, FL
12.2016 - 01.2017
Dispatched phone inquiries to designated sales representatives.
Job costing and proposals
Ordering/Verifying of materials for job sites
Ensured contract documents were filed and stored efficiently within structured systems.
Drafted, reviewed and revised contracts for accuracy and completeness.
Oversaw monitoring of sales commission performance.
Office Administrator
Gary’s Quality Mirrors & Glass, Inc.
Orlando, FL
05.1998 - 02.2015
Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and administrative tasks.
Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Established QuickBooks accounting system to reflect accurate financial records.
Handled day-to-day accounting processes to drive financial accuracy.
Generated invoices upon receipt of billing information and tracked collection progress.
Maintained compliance with tax laws, ensuring timely filing of all required documents.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.