Summary
Overview
Work History
Education
Skills
Certifications
Timeline
Generic

Damian Roldan

El Paso

Summary

Infrastructure Lead with 7+ years of experience designing, implementing, and maintaining enterprise IT infrastructure across virtualization, storage, backup, and networking platforms. Hands-on experience with VMware, NetApp storage platforms, QNAP NAS systems, Veeam backup environments, and Proxmox virtualization. Proven ability to deploy highly available virtual infrastructure, disaster recovery solutions, and scalable enterprise systems supporting 100+ users. Strong background in storage replication, backup validation, virtualization optimization, and infrastructure automation.

Overview

8
8
years of professional experience
2
2
years of post-secondary education

Work History

Infrastructure Lead

Masser Technologies
05.2024 - Current
  • Lead infrastructure operations across hybrid physical and virtual enterprise environments.
  • Manage VMware ESXi clusters including host deployment, patching, VM provisioning, and performance tuning.
  • Deploy and maintain NetApp AFF C190 storage arrays including aggregates, volumes, and snapshot policies.
  • Implement SnapMirror replication between arrays to support disaster recovery and data redundancy.
  • Maintain QNAP NAS storage systems used for backup repositories and shared storage.
  • Architect and maintain Veeam Backup & Replication environments including backup jobs and repositories.
  • Perform restore validation testing to verify backup integrity and RPO/RTO objectives.
  • Manage Dell PowerEdge servers and Fortinet firewall infrastructure.
  • Document infrastructure architecture and mentor junior administrators.

Systems Administrator

JHP Architecture
11.2021 - 05.2024
  • Administered VMware virtual infrastructure supporting a 100+ user enterprise environment.
  • Managed ESXi hosts, datastores, networking configurations, and VM lifecycle operations.
  • Implemented Veeam backups for virtual machines and servers ensuring reliable restore capability.
  • Supported NetApp and QNAP storage systems including snapshot monitoring and capacity planning.
  • Built and maintained Proxmox virtualization environments for testing and lab workloads.
  • Managed Fortigate firewalls, Ubiquiti wireless networks, and Dell switching infrastructure.
  • Administered Active Directory including user provisioning and Group Policy management.

IT Support Engineer

Varay Managed IT
04.2021 - 11.2021
  • Served as Level 2 Systems and Network Engineer supporting 30+ client infrastructures.
  • Installed and decommissioned servers, switches, printers, and wireless infrastructure.
  • Managed Azure AD, Office 365, and Active Directory environments for multiple organizations.
  • Created documentation and network diagrams for new client deployments.

IT Field Engineer

Conestra IT
10.2020 - 04.2021
  • Installed and maintained servers, routers, switches, and endpoint hardware across distributed sites.
  • Provided on-site troubleshooting and support for infrastructure and network connectivity.
  • Developed backup and recovery procedures for supply chain database systems.

Junior Network Technician

Certoplast
07.2019 - 04.2021
  • Supported network infrastructure including switches, routers, servers, and POS systems.
  • Assisted with backup procedures, troubleshooting connectivity issues, and system maintenance.
  • Improved reliability of inventory and production systems through infrastructure support.

IT Support

Johnny and Leona LLC
01.2018 - 03.2019
  • Maintained POS systems, endpoint hardware, and inventory systems.
  • Implemented improved reporting and operational workflows for sales systems.

Education

Associate's - Computer Science

El Paso Community College
El Paso
09.2015 - 06.2017

Skills

  • Virtualization VMware vSphere / ESXi
  • Microsoft Hyper-V
  • Proxmox VE
  • VM provisioning
  • Clustering
  • HA
  • Resource optimization
  • Storage NetApp AFF / ONTAP
  • QNAP NAS administration
  • Storage provisioning
  • Aggregates
  • Volumes
  • NFS/iSCSI
  • Snapshot policies
  • SnapMirror replication
  • Backup & DR Veeam Backup & Replication
  • Backup job architecture
  • Repository management
  • Restore validation
  • Disaster recovery planning
  • Servers Dell PowerEdge
  • HP ProLiant server deployment
  • Firmware updates
  • Hardware lifecycle management
  • Networking VLANs
  • DHCP
  • DNS
  • VPNs
  • Routing
  • Switching
  • Firewall administration (Fortinet, SonicWall, Ubiquiti)
  • Identity & Systems Active Directory
  • Azure AD
  • Microsoft 365
  • Exchange
  • Group Policy administration
  • Tools Kaseya
  • ConnectWise
  • Zendesk
  • Proofpoint
  • Addigy
  • Automation PowerShell scripting
  • Python
  • Java

Certifications

  • AZ-104 in progress
  • NetApp NCDA in progress

Timeline

Infrastructure Lead

Masser Technologies
05.2024 - Current

Systems Administrator

JHP Architecture
11.2021 - 05.2024

IT Support Engineer

Varay Managed IT
04.2021 - 11.2021

IT Field Engineer

Conestra IT
10.2020 - 04.2021

Junior Network Technician

Certoplast
07.2019 - 04.2021

IT Support

Johnny and Leona LLC
01.2018 - 03.2019

Associate's - Computer Science

El Paso Community College
09.2015 - 06.2017
Damian Roldan