Damian Sanchez
Brownsville,TX
Summary
College student. I am enrolled in a church school to improve leadership skills. I am very involved and love leading others to hopefully become the best versions of themselves.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
UTRGV
06.2024 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Church youth Leader
International Christian Center
06.2023 - Current
- Connection youth team leader, small group leader/ coach
- Many outside projects lead and participated
- Team managing and building
- Mentored young individuals on personal and spiritual growth, resulting in an increase in overall youth group participation.
- Provided counseling to students with spiritual and personal issues and maintained relationships with students.
- Organized group activities and outings for youth and led weekly Bible study meetings.
Host
Parry's Pizza
05.2023 - 08.2023
- Host, customer service, food prep, communication
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Team Member
Whataburger
05.2021 - 11.2022
- Customer service, food handling, teamwork
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Employee of the month July 2022
Team Member
Vibe Cafe
11.2021 - 02.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Education
BACHELOR OF PHYCOLOGY -
The University of Texas Rio Grande Valley
Brownsville, TX12-2025
HIGH SCHOOL DIPLOMA - architecture, law
Hanna Highschool
Brownsville, TX06.2022
Skills
- Leadership skills
- Excellent communication skills
- Attention to detail
- Data entry
- Computer skills
- Document and records management
- Record-keeping
- Ability to collaborate effectively with healthcare providers
- Ability to collaborate effectively with team members
- Customer service
- Problem resolution
- Team collaboration
Volunteer Experience
International Christian Center, Church youth leader, Connection youth team leader, Small group leader/coach, Many outside projects led and participated. Team managing and building.
Timeline
Customer Service Associate
UTRGV
06.2024 - Current
Church youth Leader
International Christian Center
06.2023 - Current
Host
Parry's Pizza
05.2023 - 08.2023
Team Member
Vibe Cafe
11.2021 - 02.2022
Team Member
Whataburger
05.2021 - 11.2022
BACHELOR OF PHYCOLOGY -
The University of Texas Rio Grande Valley
HIGH SCHOOL DIPLOMA - architecture, law
Hanna Highschool
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