Damian Smith
Elko,GA
Summary
Skilled technician specializing in automotive electrical systems, brake systems, chassis, and engine performance. Expertise in diagnosing issues, performing preventive maintenance, and ensuring safety and accuracy of repairs. Proven ability to reduce equipment downtime through effective field repairs and installations. Strong problem-solving skills and experience in team collaboration and service ticketing enhance customer satisfaction and drive repeat business.
Overview
3
3
years of professional experience
Work History
Service Technician
Sentonio
Perry, GA
09.2023 - 08.2026
- Serviced customer equipment during scheduled field visits.
- Diagnosed problems and determined solutions for various customer issues.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Conducted service appointments to diagnose and fix problems.
- Replaced worn components and completed routine maintenance tasks.
- Installed new components or replaced defective parts to restore functionality.
- Tested repaired items to ensure functionality before returning them to customers.
- Inspected equipment for safety compliance before returning to use.
- Identified potential issues during routine inspections to proactively prevent equipment breakdowns.
- Responded quickly to emergency calls from clients needing immediate assistance.
- Shared repair needs with customers and dispatch teams.
- Maintained accurate records of service calls, repairs, and parts used.
- Recorded service activity in maintenance logs and repair notes.
- Collaborated with teammates on complex repairs and equipment setups to ensure efficient resolutions.
- Collaborated with team members to complete projects efficiently and effectively.
- Organized service tools, parts, and vehicle stock for jobs.
- Tracked inventory used and notified supervisor about re-ordering needs.
- Examined previously completed work for accuracy.
- Logged services performed in a service ticket system.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Adhered to quality assurance procedures during every stage of the service process.
- Provided training on the safe usage of equipment when needed.
- Calibrated instruments to maintain accuracy within specified tolerances.
- Prepared job assignment reports and forms for accountability and traceability.
- Set up and operated mechanical and manual tools and equipment.
- Assembled components into complete systems following blueprints or other instructions.
- Installed new systems according to manufacturer specifications.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Kept records of parts and equipment used in projects to update inventory.
- Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
- Took measurements and evaluated dimensions of the surrounding area to correctly install new machinery.
- Used register system to ring up customer purchases, process payments, and issue receipts.
- Maintained certifications and completed training on systems and components.
- Technical Certificate in Automotive Electrical & Electronic Systems 26 May 2021 Central Georgia Technical College Macon, Georgia.
- Entry Level Achievement on Brake Systems Jan. 19 2022 By the National Institute of Automotive Service Excellence.
- Automotive Fundamentals Completion Certificate 05 May 2022 CGTC.
- Technical Certificate in Automotive Chassis Technician 27 May 2022 Central Georgia Technical College Macon, Georgia.
- Technical Certificate in Automotive Engine Performance 09 December 2022 Central Georgia Technical College Warner Robins, Georgia.
- Technical Certificate in Automotive Engine Repair Technician 04 May 2023 Central Georgia Technical College Warner Robins, Georgia.
- Entry Level Achievement on Brake Systems Jan. 19 2022 By the National Institute of Automotive Service Excellence.
- Automotive Fundamentals Completion Certificate 05 May 2022 CGTC.
- Technical Certificate in Automotive Chassis Technician 27 May 2022 Central Georgia Technical College Macon, Georgia.
- Technical Certificate in Automotive Engine Performance 09 December 2022 Central Georgia Technical College Warner Robins, Georgia.
- Technical Certificate in Automotive Engine Repair Technician 04 May 2023 Central Georgia Technical College Warner Robins, Georgia.
Skills
- Engine diagnostics
- Electrical troubleshooting
- Preventive maintenance
- Brake inspection
- Installation and repair
- Troubleshooting diagnostics
- Equipment troubleshooting
- Vehicle inspection
- Service ticketing
- Service documentation
- Quality control
- Diagnostics expertise
- Repair techniques
- Maintenance and repair
- General equipment knowledge
- Equipment calibration
- Troubleshooting
- System installation
- Functional testing
- Operating test equipment
- Warranty repair
- Repair strategy development
- Incident reporting
- Inventory control
- Inventory management
- Work time management
- Project management
- Field service management
- Time management
- Report generation
- Work documentation
- Customer communication
- Client management
- Customer service
- Customer relationship building
- Professional and courteous
- Rapport building
- Attention to detail
- Team collaboration
- Problem solving
- Issue resolution
- Crisis management
- Safety adherence
- OSHA requirements
- Hand tools proficiency
- Power tool proficiency
- Mechanical tools
- Hand tools
- Flexible and adaptable
- Work with minimal supervision
- Diagnostics skill
- Troubleshooting skills
- Service call response
- Expertise in installations
- Diagnostic testing
- Electrical systems
- Equipment inspection
- Equipment inspection
- Field service management
- Expertise in installations
- Safety adherence
- Troubleshooting skills
Timeline
Service Technician
Sentonio
09.2023 - 08.2026