Leon Sullivan
New Braunfels
Summary
Skilled automotive service technician with background in diagnosing, repairing, and maintaining diverse types of vehicles. Experience includes hands-on expertise with the latest diagnostic tools and technology, ensuring efficient troubleshooting and repair work. Strengths encompass strong problem-solving skills, adeptness at mechanical repairs, and familiarity with electronic systems in modern vehicles. Contributed to improved customer satisfaction through timely and accurate service delivery in previous roles.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Service Technician
Astech
Plano
06.2020 - 10.2024
- Conducted scans of vehicles to identify operational issues.
- Performed pre-scan and post-scan evaluations for thorough analysis.
- Inspected vehicles for necessary ADAS safety equipment compliance.
- Compiled detailed reports on vehicle conditions and findings.
- Calibrated instruments to maintain accuracy within specified tolerances.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Attended technical training courses when available to increase knowledge base.
Technician
World car kia
New Braunfels
06.2019 - 06.2020
- Repair cars and trucks
- Communicated effectively with customers about repair progress and costs involved.
- Maintained a clean working environment at all times.
- Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
- Operated a variety of shop equipment safely and efficiently.
- Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
Service Technician
Christian Brothers Automotive
San Antonio
03.2019 - 05.2019
- Auto repairs and diagnostic services
- Communicated effectively with customers about repair progress and costs involved.
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
- Operated a variety of shop equipment safely and efficiently.
- Aligned wheels using special alignment equipment and wheel-balancing machines.
Automotive Technician
First chioce auto and tire
Elkart
08.2018 - 03.2019
- Executed auto repairs and resolved customer issues promptly.
- Repaired vehicles per manufacturer specifications by replacing worn parts including brakes, wheel bearings, and spark plugs.
- Demonstrated exceptional customer service skills while addressing automotive needs.
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
Automotive Technician
Honda of san marcos
San Marcos
09.2018 - 01.2019
- Service and diagnostic services
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Aligned wheels using special alignment equipment and wheel-balancing machines.
- Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
Automotive Technician
Gurley Leep Automotive Group
Mishawaka
01.2017 - 04.2018
- Full service auto repair
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Communicated effectively with customers about repair progress and costs involved.
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Aligned wheels using special alignment equipment and wheel-balancing machines.
- Maintained certifications and completed training on systems and components.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Performed drive ability tests on vehicles after repairs were completed.
- Kept team in compliance with shop and manufacturer specifications for repairs and maintenance services.
- Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Assisted in the diagnosis of complex electrical issues using appropriate test equipment.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Inspected vehicle engines and other components to identify potential issues.
Automotive Technician
Belle Tire
South Bend
12.2015 - 01.2017
- Conduct auto repairs and resolve customer complaints
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Communicated effectively with customers about repair progress and costs involved.
- Adhered strictly to company policies concerning quality control standards.
- Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
- Cooperated with other technicians from different disciplines to achieve optimal integration.
- Operated a variety of shop equipment safely and efficiently.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Aligned wheels using special alignment equipment and wheel-balancing machines.
- Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.
- Maintained certifications and completed training on systems and components.
- Adjusted headlights for proper alignment per customer request.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
Auto Technician
Fox and fox frames
Fort Wayne
09.2015 - 12.2015
- Full service auto repair
- Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
- Completed necessary paperwork for each job accurately and efficiently according to company policy.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Replaced defective parts such as spark plugs, air filters, fuel injectors, and alternators.
- Reviewed work orders to determine the nature of problems reported by customers before beginning repairs.
- Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
- Maintained accurate records of all service performed on customer vehicles.
- Ensured that all tools were properly stored after use in order to maintain a safe working environment.
- Removed old oil, replaced filters, and added correct amounts of fluids.
- Demonstrated a thorough understanding of various makes and models of cars through ongoing training courses.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Conducted comprehensive safety inspections of vehicles prior to any repairs being made.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Conducted test drives before and after repair services.
- Monitored inventory levels of spare parts in the workshop stockroom to ensure adequate supply availability at all times.
- Tested engine, safety and combustion control standards to comply with state vehicle requirements.
- Cleaned and lubricated chassis components such as steering linkage assemblies and universal joints.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Followed manufacturer guidelines when replacing parts or making adjustments on customer vehicles.
- Installed new tires on customer vehicles following manufacturer's guidelines for size and pressure ratings.
Automotive Technician
Tomkinson jeep dodge
Fort Wayne
03.2014 - 08.2015
- Service work and recalls
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Communicated effectively with customers about repair progress and costs involved.
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Adjusted headlights for proper alignment per customer request.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Performed drive ability tests on vehicles after repairs were completed.
- Kept team in compliance with shop and manufacturer specifications for repairs and maintenance services.
Installer
Auto Truck Group
Roanoke
04.2013 - 02.2014
- Installed radio and rail gear and safety equipment
- Removed systems and fixtures to prepare for replacements.
- Utilized a variety of hand and power tools to cut, shape, and fit materials for installation.
- Ensured work area cleanliness and safety, preventing accidents and maintaining a professional environment.
- Assembled and mounted electronic equipment following technical guidelines and safety standards.
- Participated in ongoing training to stay updated on new installation techniques and product developments.
- Performed troubleshooting to diagnose and resolve system issues.
- Mounted and connected mechanical and electrical equipment according to specifications.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Configured and tested installed systems, ensuring functionality meets customer and manufacturer specifications.
- Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
- Documented installation processes and outcomes, providing detailed reports to management and clients.
Automotive Technician
TUFFY AUTO SERVICE CENTER
Fort Wayne
02.2007 - 03.2013
- Full service and management responsibilities
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Communicated effectively with customers about repair progress and costs involved.
- Adhered strictly to company policies concerning quality control standards.
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
- Welded, soldered and fabricated parts to complete skilled services.
- Monitored shop equipment to maintain safe working condition.
- Operated a variety of shop equipment safely and efficiently.
- Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
- Aligned wheels using special alignment equipment and wheel-balancing machines.
- Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.
- Maintained certifications and completed training on systems and components.
- Adjusted headlights for proper alignment per customer request.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Maintained garage safety protocols to meet regulatory and company expectations.
- Collaborated closely with colleagues across departments such as sales, finance and accounting.
- Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
- Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
- Followed up with customers after service visits to confirm satisfaction with completed work.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Scheduled appointments for vehicle service and repairs as requested by customers.
- Communicated effectively with technicians regarding current jobs, status updates and special requests from customers.
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Assisted in maintaining cleanliness of the shop area including organizing tools and equipment.
- Conducted test drives before and after repair services.
- Ensured that all safety regulations were strictly followed during automotive servicing activities.
- Greeted customers, identified their needs and provided advice on automotive services.
- Ordered necessary parts for specific service jobs as needed from suppliers or dealerships.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Adhered to all applicable laws, regulations and standards related to automotive servicing operations.
Automotive Technician
Evens toyota
Fort Wayne
01.2005 - 01.2007
- Service and diagnostic services
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Maintained a clean working environment at all times.
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
- Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
- Monitored shop equipment to maintain safe working condition.
- Operated a variety of shop equipment safely and efficiently.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Completed standard inspections to assess wear and damage to vehicles.
- Adjusted headlights for proper alignment per customer request.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Maintained garage safety protocols to meet regulatory and company expectations.
Automotive Technician
Fort wayne toyota
Fort Wayne
01.2003 - 01.2005
- Repair customer vehicle plus diagnostic skill services
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Adhered strictly to company policies concerning quality control standards.
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
- Welded, soldered and fabricated parts to complete skilled services.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Maintained certifications and completed training on systems and components.
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Adjusted headlights for proper alignment per customer request.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Kept detailed records of repairs, labor involved and parts used.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Kept team in compliance with shop and manufacturer specifications for repairs and maintenance services.
- Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
- Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
- Inspected vehicle engines and other components to identify potential issues.
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
Automotive Technician
Fox and fox frames
Fort Wayne
01.1999 - 01.2003
- Executed various automotive repairs, focusing on oil changes and brake systems.
- Communicated effectively with customers about repair progress and costs involved.
- Maintained a clean working environment at all times.
- Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
Education
High school diploma - Automotive repair
Northrop High School
Fort Wayne, IN06-1991
Some College (No Degree) - Automotive Technology
Ivy Tech Community College
Fort Wayne, INSkills
aut
- Vehicle inspection
- Engine diagnostics
- ADAS compliance
- Brake inspection
- Parts replacement
- Electrical troubleshooting
- Fluid checks
- Technical communication
- Customer service
- Inventory management
- Team collaboration
- Safety compliance
- Problem solving
- Time management
- Training and mentoring
- Coolant flush
- Vehicle realignment
- Exhaust systems repair
- Written communication
- Electrical system maintenance
- Drivetrain and axle installation
- Diagnostic assessment
- Engine overhauls
- Tire mounting and balancing
- Customer satisfaction
- Transmission repair
- Safety protocols and procedures
- Preventative maintenance
- Verbal and written communication
- Coolant system control
- Fuel systems
- Quality assurance
- Vehicle modifications
- Multitasking and organization
- Mechanical aptitude
- Air conditioning systems
- Professionalism
- Inventory auditing
- Hardworking and dedicated
- Replacing parts
- Quality control analysis
- Changing oil
- Tire balancing
- Schematic reading
- Sensor operation
- Preparing work orders
- Computerized diagnostics
- Optimizing engine performance
- Alignments experience
- Diagnosis and repairs
Certification
- Customer Service ASE CERT, 01/01/13, 04/30/20
- Brakes, 07/01/15, 12/31/19
- Suspension, 04/01/15, 12/31/19
Personal Information
- Title: Technician
- Work Permit: Authorized to work in the US for any employer
Timeline
Service Technician
Astech
06.2020 - 10.2024
Technician
World car kia
06.2019 - 06.2020
Service Technician
Christian Brothers Automotive
03.2019 - 05.2019
Automotive Technician
Honda of san marcos
09.2018 - 01.2019
Automotive Technician
First chioce auto and tire
08.2018 - 03.2019
Automotive Technician
Gurley Leep Automotive Group
01.2017 - 04.2018
Automotive Technician
Belle Tire
12.2015 - 01.2017
Auto Technician
Fox and fox frames
09.2015 - 12.2015
Automotive Technician
Tomkinson jeep dodge
03.2014 - 08.2015
Installer
Auto Truck Group
04.2013 - 02.2014
Automotive Technician
TUFFY AUTO SERVICE CENTER
02.2007 - 03.2013
Automotive Technician
Evens toyota
01.2005 - 01.2007
Automotive Technician
Fort wayne toyota
01.2003 - 01.2005
Automotive Technician
Fox and fox frames
01.1999 - 01.2003
High school diploma - Automotive repair
Northrop High School
Some College (No Degree) - Automotive Technology
Ivy Tech Community College
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