DAMIEL HUGGAN
Lithia Springs,GA
Summary
CompTIA A+ Certified Computer Technician with a proven ability to enhance operational efficiency through expert management of complex tasks. Possesses in-depth knowledge of computerized processes, ensuring exceptional results while maintaining a strong focus on quality and detail. Aiming to leverage technical skills in a challenging environment to drive continuous improvement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Reach Truck Operator
Randstad
Lithia Springs, GA
11.2024 - Current
- Operated a Reach Truck to transport materials and products in warehouse facility.
- Utilized RF Scanner to scan barcodes on incoming and outgoing shipments as required.
- Ensured accurate product placement by adhering to established organizational protocols.
- Secured loads on pallets to minimize damage and worker injuries.
Computer Technician/Customer Service
CJM Technologies
Atlanta, GA
08.2023 - Current
- Troubleshot devices to identify and solve issues with hardware or software performance.
- Installed computers and other devices individually and across networks, testing connections to support proper functioning.
- Configured network settings as per customer requirements.
- Delivered onsite support for clients, resolving issues immediately to restore machine functionality.
Inventory Control Analyst
PEPSICO
Atlanta, GA
11.2022 - 09.2023
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
- Trained new employees on WMS and inventory management practices
- Performed regular physical inventories and reconciled differences between physical count and system-generated numbers.
- Assisted with execution of projects and made recommendations for process improvement to appropriate leaders.
Customer Service Agent
LUXE Bounce
Atlanta, GA
03.2021 - 01.2023
- Optimized information flow to ensure alignment between managerial decisions and client expectations.
- Organized transportation services tailored to weddings, corporate gatherings, and venues.
- Facilitated punctual delivery of services.
- Excelled in providing top-tier customer service via multiple platforms.
Education
Some College (No Degree) - Information Technology
KENNESAW STATE UNIVERSITY
Kennesaw, GA09-2023
Skills
- Data Entry
- Customer Service
- Microsoft Office 2007 - 2010
- Exceptional Oral/Written Communication Skills
- Operating Systems
- Software troubleshooting
- Operational Procedures
- Hardware & Network Troubleshooting
- Mobile Devices
- Networking
- Hardware
- Virtualization & Cloud Computing
- Problem solving
- Inventory management
Certification
- COMP001022027540
Timeline
Reach Truck Operator
Randstad
11.2024 - Current
Computer Technician/Customer Service
CJM Technologies
08.2023 - Current
Inventory Control Analyst
PEPSICO
11.2022 - 09.2023
Customer Service Agent
LUXE Bounce
03.2021 - 01.2023
Some College (No Degree) - Information Technology
KENNESAW STATE UNIVERSITY
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