Damien Hohn
Sunrise,USA
Summary
Sales professional with commitment to high standards and delivering results. History of driving sales growth and enhancing team performance. Reliable in adapting to changing needs and fostering collaboration. Expertise in strategic planning and customer relationship management.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sales Supervisor
Policy Pulse
01.2019 - Current
- Provided personalized insurance solutions to clients based on their individual needs and financial goals
- Analyzed client's current coverage and identified gaps or opportunities for additional coverage, resulting in increased policy sales
- Supervised sales team to achieve monthly targets and enhance customer satisfaction.
- Trained and mentored new sales associates on product knowledge and sales techniques.
- Utilized CRM software to track client interactions, manage leads, and streamline administrative tasks
- Achieved monthly sales targets consistently by leveraging persuasive communication skills during client consultations
Sales Representative
Comcast
09.2017 - 10.2018
- Provided exceptional customer service throughout the entire sales process, ensuring high levels of customer satisfaction
- Created persuasive sales proposals that effectively communicated value propositions and addressed client pain points
- Participated in regular training sessions to enhance product knowledge and improve selling techniques
- Developed and maintained strong customer relationships to drive sales growth.
Disputes Specialist
Sitel
09.2016 - 12.2016
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
- Resolved customer disputes through effective communication and negotiation techniques.
- Analyzed case details to ensure compliance with company policies and regulations.
Call Center Agent
Convergys
08.2015 - 08.2016
- Utilized CRM software to accurately document customer interactions, ensuring accurate tracking of inquiries and resolutions
- Collaborated with team members to share best practices for improving call center performance metrics
- Provided exceptional customer support, resolving inquiries and complaints efficiently.
Customer Service Representative
Iqor
09.2013 - 02.2015
- Managed customer inquiries, providing timely and accurate information to enhance satisfaction.
- Resolved complaints through effective communication and problem-solving techniques to ensure customer retention.
Outside Sales Representative
ClearwaterCommunications
07.2013 - 08.2013
- Provided ongoing support to customers, addressing inquiries, resolving issues promptly, and ensuring high levels of customer satisfaction
- Negotiated contracts and pricing agreements with clients, consistently achieving favorable terms while maximizing company profitability
Delivery Driver
Domino's Pizza
07.2010 - 07.2013
- Delivered timely orders while ensuring adherence to safety and quality standards.
- Navigated efficiently to optimize delivery routes, reducing wait times for customers.
Assistant Manager
GameStop
07.2009 - 08.2009
- Supervised daily operations, ensuring adherence to company policies and procedures.
- Trained and mentored new staff, fostering a collaborative work environment.
- Analyzed sales trends to optimize product placement and maximize revenue potential.
Loss Prevention Specialist
Best Buy
10.2006 - 06.2009
- Conducted regular audits to identify and resolve security vulnerabilities.
- Developed and implemented loss prevention strategies to reduce shrinkage.
- Collaborated with law enforcement on investigations of suspected theft incidents.
- Monitored surveillance systems to detect suspicious behavior in real-time.
Sales Rep/Consultant
Technical Support
01.2007 - 02.2007
- Developed customer relationships through effective communication and product knowledge.
- Facilitated product demonstrations to showcase features and benefits to clients.
Sales Representative
U.S. Buildings
06.2006 - 08.2006
- Collaborated with team members to achieve monthly sales targets consistently.
- Conducted product demonstrations to educate customers on features and benefits.
Education
High school diploma or GED - Information Technology
Charles W Flanagan High School
Pembroke Pines, FL05.2005
Associate of Arts - Information Technology
ITT Technical Institute
Fort Lauderdale, FLSkills
- Customer engagement
- Persuasive sales presentations
- Experienced in customer engagement strategies
- Sales strategy formulation
- Sales performance coaching
- Goal setting and evaluation
Accomplishments
- Supervised team of 20 staff members.
- Successfully launched Comcast Home Security.
- Ranked #1 in South Florida for 2 years.
Certification
- Life Insurance License
- Professional In Human Resources
- Health Insurance License
- Life & Health Insurance License
- Driver's License
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
- Title: Professional Salesman
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
- Availability: Anywhere, Anywhere
- Visa Status: Authorized to work in the US for any employer
Languages
English
Native or Bilingual
Timeline
Sales Supervisor
Policy Pulse
01.2019 - Current
Sales Representative
Comcast
09.2017 - 10.2018
Disputes Specialist
Sitel
09.2016 - 12.2016
Call Center Agent
Convergys
08.2015 - 08.2016
Customer Service Representative
Iqor
09.2013 - 02.2015
Outside Sales Representative
ClearwaterCommunications
07.2013 - 08.2013
Delivery Driver
Domino's Pizza
07.2010 - 07.2013
Assistant Manager
GameStop
07.2009 - 08.2009
Sales Rep/Consultant
Technical Support
01.2007 - 02.2007
Loss Prevention Specialist
Best Buy
10.2006 - 06.2009
Sales Representative
U.S. Buildings
06.2006 - 08.2006
High school diploma or GED - Information Technology
Charles W Flanagan High School
Associate of Arts - Information Technology
ITT Technical Institute