Summary
Overview
Work History
Education
Skills
Timeline
Generic

Damien Molina

Gallup

Summary

Highly motivated, faster learner, and hard worker ready to build a successful career


Overview

9
9
years of professional experience

Work History

Automotive Service Technician

Walmart
11.2022 - Current
  • Complete full vehicle inspections to check for leaks, damage or other issues of concern.
  • Replace, repair flats, rotate, and balance tires on different types of vehicles.
  • Maintain accurate records of time and materials required to perform repairs and service.
  • Perform oil changes, replace air filter, fill various fluids (washer, power steering, transmission, etc...), check tire pressure, test battery
  • Note everything that was performed on vehicle

Delivery Driver

Uber Eats
05.2021 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.

Order Picker / Loader

Pepsi Beverages Company
05.2019 - 05.2021
  • Prepared orders by processing requests, pick items from designated areas in warehouse, wrap pallet, and count how many cases are on pallet
  • Checked inventory and selected products from specific locations based upon availability.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Unloaded deliveries from trucks in prompt fashion.
  • Operated warehouse equipment and report instances of safety code violations to management to reduce risk of accidents.
  • obtained and maintained up to date forklift certification
  • Load pallets into specific trucks, and follow map posted in trailer to make sure everything is loaded in a timely fashion
  • Operate manual/electric pallet jack, walkie-rider, and forklift operation

Merchandiser

Swire Coca-Cola
05.2018 - 05.2019
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Updated pricing and signage to complete product displays and educate customers.
  • Unload trucks, and park pallets in designated locations
  • Rotate and fill all shelves and displays
  • Build displays

Internet Sales Consultant

Reliable Chevrolet
09.2017 - 05.2018
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • Answered telephone and email inquiries from potential customers.
  • Responded to customer enquiries via telephone and email.
  • Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Prepared purchased vehicles and completed final delivery checks.

Credit Card Customer Service Representative

Alliance Data
06.2017 - 09.2017
  • Received inbound customer calls related to credit and accounts receivable.
  • Supported customers with invoices, statements and other basic questions.
  • Processed recurring automated payments and credit card payments.
  • Monitored existing customer accounts for continued creditworthiness based on analysis of past performance and current information.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Met customer call guidelines for service levels, handle time and productivity.

Lube Technician/Accessories Installer

Rico's Auto Complex
01.2016 - 06.2016
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
  • Kept shop areas neat, clean and free of safety hazards.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Topped off fluids in vehicle engines to lubricate, protect and cool engine.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Checked fluids, tires, brakes and other systems as part of 9-point inspection.
  • Perform installation of running boards, tow hitches, fifth wheels, and any other accessories requested by customer

Head Detailer

Fast And Loud Wash And Detail
09.2015 - 02.2016
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Washed, waxed and buffed vehicle bodies for professional shine.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Shined vehicle windows and windshields to remove water spots.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Planned and coordinated work for team of detailers.
  • Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
  • Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
  • Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
  • Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime
  • Schedule appointments

Produce Clerk

Safeway
11.2013 - 11.2015
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
  • Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
  • Stocked shelves, racks, and cases with new or transferred merchandise.

Education

High School Diploma -

Gallup High School
Gallup, NM
05.2015

Skills

  • Valid Driver's License
  • Managing Performances
  • Vehicle Maintenance and Repair
  • Safety Policies and Procedures
  • Customer Relations
  • Relaying Complex Information
  • Critical Thinking
  • Hydraulic Jacks
  • Managing Parts
  • Writing Work Tickets
  • Vendor Relations
  • Inventory Organizing

Timeline

Automotive Service Technician

Walmart
11.2022 - Current

Delivery Driver

Uber Eats
05.2021 - Current

Order Picker / Loader

Pepsi Beverages Company
05.2019 - 05.2021

Merchandiser

Swire Coca-Cola
05.2018 - 05.2019

Internet Sales Consultant

Reliable Chevrolet
09.2017 - 05.2018

Credit Card Customer Service Representative

Alliance Data
06.2017 - 09.2017

Lube Technician/Accessories Installer

Rico's Auto Complex
01.2016 - 06.2016

Head Detailer

Fast And Loud Wash And Detail
09.2015 - 02.2016

Produce Clerk

Safeway
11.2013 - 11.2015

High School Diploma -

Gallup High School

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Damien Molina