Damien Moore
Rock Hill
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
15
15
years of professional experience
Work History
Sales Associate
Nordstrom
08.2017 - 03.2025
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Detail Manager
Metrotech Automotive Group
01.2010 - 07.2014
- Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
- Oversaw inventory, equipment maintenance and bay cleaning.
- Managed team of 20 personnel focused on providing expert detailing services.
- Tracked income, labor and expenses via excel spreadsheets and generated weekly reports.
- Coordinated exterior and interior washing of vehicles according to customer wishes.
- Maintained documentation for areas such as orders, activities, schedules and employee performance.
- Trained detail team to deliver best possible service to customers with quality work.
Education
No Degree - Graphic Design
The Art Institute of Charlotte
NCSkills
- Promotional support
- Retail loss prevention
- Upselling
- Friendly and outgoing
- Conflict resolution
- Adapt to diverse groups
- Problem-solving
Timeline
Sales Associate
Nordstrom
08.2017 - 03.2025
Detail Manager
Metrotech Automotive Group
01.2010 - 07.2014
No Degree - Graphic Design
The Art Institute of Charlotte
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