Advanced Spa Academy: A Course in Ayurveda, August, 2012
Advanced Spa Academy: Foot Reflexology: Techniques, June 19-20, 2011
Fast Track: A Course in Business, March 28, 2011
Massage Techniques for Elemental Nature, September 12, 2010
Fusion Stone Massage, February 21, 2010
Caribbean Body Treatment, June 15, 2009
Chakra Balancing Massage, March 22, 2009
Intelligent Nutrients Workshop with Horst Rechelbacher (Aveda founder), April 2006
Spa Coach Program/Massage, August 2, 2004
Seeds of Preparation: A Course in Presentation, October 15, 2004
Spa Talk: The Art of Conversation, February 15, 2004
Medical Massage/Professional Level, October, 2002
Neuromuscular Therapy for Cervical Strain and Sprain, October 14, 2002
Neuromuscular Treatment for Low Back and Hip Pain, October 13, 2002
Decleor specific training on all body treatments, 2000
Member: Associated Bodywork and Massage Professionals, June 8, 2000
Overview
24
24
years of professional experience
Work History
Massage Therapist
The Beverly Hills Hotel
09.2021 - Current
Deliver personalized massage treatments to celebrity and high-profile guests in a discreet manor, while offering enhancements to better service guests
Achieved pre-booking and guest requests within first 90 days
Nominated by team members and hotel guests as “Living Our Values”; exemplary work ethic, positive attitude, and willingness to help others by going above and beyond expectations
Massage Therapist
Massage Envy Franchise
12.2015 - 08.2021
Responsible for massage therapy to guests in a timely manner
Retaining members to come back every 3-4 weeks
Recommending add on services and products to enhance experience
Massage Therapist, Spa Supervisor
The Spa at Loews Regency Hotel
10.2013 - 02.2016
Company Overview: formally The Mandarin Oriental Hotel, San Francisco, California | Forbes 5 Star Spa | Forbes World’s Best Boutique Spa Travel Top 10 Best North America Spas
Responsible for delivering highly personalized massage services to celebrity guests in a discreet manor in a Five-Star atmosphere by listening to guest’s need and provided product recommendations
Strong knowledge utilizing Spa Soft, Opera (POS) and daily summary reports
Payroll and prepared all staff schedules
Facilitated front desk spa trainings
Simultaneously met project deadlines and handled day-to-day spa responsibilities
Massage Therapist, Spa Director and Educator
Natural Alternatives Aveda Salons and Spas
04.2001 - 08.2013
Company Overview: Knoxville, Tennessee | “Best Spa Salon” - Metro Pulse | “Top 100 Spa Salons” North America
Managed and motivated spa team of 15+ spa staff on achieving the best guest experience for over 5 locations.
In charge of all spa education training/ Inventory count and order/Schedules
Helping with all day-to-day spa responsibilities
Trained spa staff at other local spas on retail and AVEDA type treatments.
Voted Knoxville’s Best Massage Therapist by Metro Pulse (Knoxville Publication 2007)
Certified Spa Coach: focus on transferring skills in guest retention, best guest experience, educating spa team on Ayurveda and specific spa treatments
Massage Therapist
Blackberry Farm
10.2003 - 09.2007
Company Overview: Walland, Tennessee | Luxury hotel destination Resort | Forbes 4 Star Award | James Beard Award Winner | AAA 5 Diamond Award
Excellence in destination and spa service
Education
Buccal Massage - Body Therapy
UDEMY
City Of Los Angeles, CA
04.2025
Reflexology - Body Therapy
Body Therapy Institute
Asheboro, NC
04.2002
Neuromuscular Medical Massage - Massage Therapy
Neuromuscular Institute
Nashville, TN
01.2001
Licensed Massage Therapist - Massage Therapy Program (500 hours)
Charleston School of Massage and Healing Arts
Charleston, South Carolina
01.1999
Skills
Deep tissue massage
Swedish massage
Professionalism and ethics
Stress relief massage
Body treatments
Trigger point massage
Anatomy knowledge
Hot stone massage
Sports massage
Social skills
Reflexology techniques
Myofascial release
Prenatal massage
Range of motion improvement
Continuing education
Treatment Planning
Therapeutic touch
Neuromuscular therapy
Body mechanics
Postural assessment
Craniosacral therapy
Pain management
Client satisfaction assessment
Aromatherapy
Knead muscles
Whole body massage
Neurophysiology
Reiki
Trigger point therapy
Relationship building
Appointment scheduling
Wellness maintenance
Timeline
Massage Therapist
The Beverly Hills Hotel
09.2021 - Current
Massage Therapist
Massage Envy Franchise
12.2015 - 08.2021
Massage Therapist, Spa Supervisor
The Spa at Loews Regency Hotel
10.2013 - 02.2016
Massage Therapist
Blackberry Farm
10.2003 - 09.2007
Massage Therapist, Spa Director and Educator
Natural Alternatives Aveda Salons and Spas
04.2001 - 08.2013
Licensed Massage Therapist - Massage Therapy Program (500 hours)
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group