On my downtime, I practice my Spanish on Duolingo to further enhance my language skills such as communication abilities, verbal proficiency, fluency, and command of conversational Spanish In hopes to reach a fluent level
Damien Rivera
Clewiston,FL
Summary
Results-driven management professional with extensive experience in leading daily operations and maximizing effeciency. Known for fostering collaborative work environment and achieving high-performance results. Reliable and adaptable, with excellent skills in leadership and client relations.
Overview
4
4
years of professional experience
Work History
Floor Manager
Vision Ace Hardware
05.2024 - Current
- Managed store inventory and stock levels to maintain availability of products.
- Managed team of employees to maintain smooth-running operations of store floor.
- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.
- Performed closing procedures daily by balancing cash drawers and reconciling credit card transactions.
- Managed daily store operations for smooth functioning and achieving sales targets.
Logistics Supervisor
Harbor Freight Tools
06.2023 - 05.2024
- Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
- Optimized storage solutions within the warehouse to maximize space utilization while maintaining organization standards.
- Trained, scheduled and evaluated employees.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Assisted upper management in setting departmental goals aligned with company objectives while providing input based on real-world experiences.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Streamlined inventory management through regular audits, reducing excess stock and minimizing losses.
Cage Cashier - CSR - Dual Rate Supervisor
Seminole Brighton Casino
10.2020 - 05.2023
- The Cage Cashier is responsible for controlling and accounting of transactions for the cage windows. The Cage Cashier performs transactions with high volume cash and non-cash transactions for our guests in a friendly, courteous, accurate, and timely manner.
- The CSR is responsible for circulating throughout the casino and serving player guests on the slots machines by redeeming winning voucher tickets, making change for players and explaining game play to new players in a prompt and courteous manner.
- The Slot Supervisor is responsible for assisting Slot Department management in all phases of Slot Operations.
Education
High School Diploma -
Clewiston High School
Clewiston, FL05-2019
Skills
- 5 Years Of Customer Service
- Manage Time Well
- Natural Leadership Skills
- Able To Manage Conflict
- Adaptable & Quick Learner
- Accountable
- Digital Awareness
- Sales Management
- Effective Communication
- Managing Multiple Priorities
- Proactive Approach
- Results Oriented
Interests
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Floor Manager
Vision Ace Hardware
05.2024 - Current
Logistics Supervisor
Harbor Freight Tools
06.2023 - 05.2024
Cage Cashier - CSR - Dual Rate Supervisor
Seminole Brighton Casino
10.2020 - 05.2023
High School Diploma -
Clewiston High School
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